Job summary We are looking to recruit a Bereavement Officer (Band 3) as part of a team of Bereavement Officers based at Stoke Mandeville Hospital. As the post holder will be required to travel between Stoke Mandeville Hospital and Wycombe Hospital a UK Cat B Driving Licence and access to a private vehicle will be required. If you are an effective communicator with an empathetic and compassionate demeanour in often difficult circumstances then we would like to hear from you. The vacant post is within a team of Bereavement Officers based primarily at Stoke Mandeville Hospital however the successful applicant will be required to work at other Trust Locations. Main duties of the job The primary function of the Bereavement Officer is the processing and issuance of the Medical Cause of Death Certificates; to enable families to Register the Death with the Registrar. To achieve this the Bereavement Officer must liaise closely with a wide range of stakeholders within the Trust as well as being the first point of contact for the deceased relatives and friends during a very stressful time The successful applicant will be an advanced MS Word & Excel user with highly accurate typing skills About us Listen to why colleagues think we are a great place to work - https://bit.ly/3DNEQfD What does Buckinghamshire Healthcare NHS Trust offer you? o As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.o We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes. o We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? o We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.o As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.o Greater diversity within our BHT family improves positive outcomes for the people and communities we serve. What do we stand for? o Our vision is to provide outstanding care, support healthy communities and be a great place to work.o Our mission is to provide personal and compassionate care every time.o Our CARE values are collaborate, aspire, respect and enable. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 434-CR6769586 Job locations Stoke Mandeville Hospital Aylesbury HP21 8AL Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. Person Specification SKILLS, ABILITIES & KNOWLEDGE Essential Excellent communications skills both written and oral especially in recording and describing medical terminology and conditions Excellent organisational skills. Ability to work unsupervised and as part of a team Ability to cope in emotional, difficult and stressful situations Ability to deal with disagreement, conflict and distress. Ability to respond appropriately and sensitively to the religious and cultural needs of all Ability to organise daily demanding work schedules being flexible and adaptable to the rapidly changing demands of the service Ability to innovate and develop new procedures in conjunction with management EDUCATION, QUALIFICATIONS & TRAINING Essential Good Level of Education English & Maths GCSE or equivalent Desirable Training in bereavement support Evidence of continuous personal development and learning EXPERIENCE Essential Admin and Clerical experience Working with a diverse group of people. Experience of working with people in distress Experience in a people facing role Working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel Desirable Experience of working as a bereavement officer Experience of working in a healthcare setting Experience of providing training Person Specification SKILLS, ABILITIES & KNOWLEDGE Essential Excellent communications skills both written and oral especially in recording and describing medical terminology and conditions Excellent organisational skills. Ability to work unsupervised and as part of a team Ability to cope in emotional, difficult and stressful situations Ability to deal with disagreement, conflict and distress. Ability to respond appropriately and sensitively to the religious and cultural needs of all Ability to organise daily demanding work schedules being flexible and adaptable to the rapidly changing demands of the service Ability to innovate and develop new procedures in conjunction with management EDUCATION, QUALIFICATIONS & TRAINING Essential Good Level of Education English & Maths GCSE or equivalent Desirable Training in bereavement support Evidence of continuous personal development and learning EXPERIENCE Essential Admin and Clerical experience Working with a diverse group of people. Experience of working with people in distress Experience in a people facing role Working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel Desirable Experience of working as a bereavement officer Experience of working in a healthcare setting Experience of providing training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Buckinghamshire Healthcare NHS Trust Address Stoke Mandeville Hospital Aylesbury HP21 8AL Employer's website https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)