Parts advisor

Parts Advisor

Telford

Monday to Friday // 39 hours per week

£23,500

Overtime on Saturday mornings (Rota basis)

A leading automotive dealership is seeking a skilled Parts Advisor. The role involves processing and upselling parts, building relationships and addressing technical questions. The ideal candidate will have strong technical skills and a customer-focused approach.

Duties:

* Work within a busy aftersales department to handle customer parts requirements.
* Process and upsell parts, offering additional solutions to customers.
* Address technical requests using product identification aids.
* Build trustworthy and professional relationships with customers.
* Interact with customers visiting the premises.
* Meet the internal parts needs of the workshop team.
* Conduct market research and gather relevant industry information.
* Liaise with key suppliers to ensure smooth operations.

Essential: