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Client Director - Digital Talent Management/Assessments
Client: Korn Ferry
Location: United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 24b9158d0da4
Job Views: 87
Posted: 22.01.2025
Expiry Date: 08.03.2025
Job Description:
The Role
We have an exciting opportunity for an experienced Client Director to join Korn Ferry Digital, specifically focusing on our Digital Talent Management and Assessment Solutions. You will be responsible for identifying new prospects, converting them into clients, and collaborating with HR leaders on an identified set of large, highly strategic prospects. You will accomplish this through the ability to sell the full scope of the company’s solutions in a consultative manner, negotiate an effective contract, and tailor solutions that address client needs. You will be seen as a unique authority in Talent Management and/or Assessment and as visible and influential across the business.
Responsibilities/Accountabilities will include but are not limited to:
1. Developing strategic business and account plans for area of responsibility to maximize revenue from new clients by addressing the unique needs and opportunities of the assigned scope of responsibility.
2. Selling solutions that are often integrated (cross-category e.g., Learning and Development and Assessments) or meeting a variety of complex business challenges. To achieve this, cultivating senior relationships, identifying new opportunities, and key account management skills are critical.
3. Demonstrating a deep level of knowledge across your specialist category area, acting as a trusted advisor, both internally and externally.
4. Maintaining and expanding long-term relationships for the purpose of generating new and yield/cross-sell business.
5. High levels of coordination and influence of multiple internal stakeholders to drive the account and related projects.
6. Preparing complex proposals and solutions that require creativity, entrepreneurialism, and specialist knowledge.
7. Ability to engage with client's technical buyers and debate the merits of KF's products.
8. Analysing specified problems and issues to find the best technical and/or professional solutions.
9. Being very well networked across KF and able to persuade and encourage Consultants to adopt KF Digital solutions.
10. Tracking and updating client information and opportunities in customer relationship management systems.
11. Preparing presentations and sales contracts.
12. Complying with contracting and account administration processes to ensure that contractual, legal, and invoicing requirements are met, and high levels of efficiency maintained.
Professional Experience/Qualifications/Skills
1. Extensive experience in account management including large strategic account management.
2. Experience with developing new business and maintaining client relationships.
3. Entrepreneurial, bold, and creative – understanding the deep-rooted challenges within an account and positioning broad solutions to fit.
4. Significant experience in Digital SaaS consultative selling and pre/post sales activities within professional services.
5. Deep expertise in Talent Management and/or Assessment & Selection, with a good understanding of how Korn Ferry’s broader solutions support business issues.
6. Strong written, verbal communication, and presentation skills; strong conceptual and analytical skills.
7. Able to provide substantial input which contributes to the ongoing development and improvement of major KF Digital global processes, protocols, and standards.
8. Strong pipeline analysis and opportunity forecasting skills.
9. Strong customer-centered selling skills.
10. Ability to present and defend point of view constructively and persuasively.
11. Insatiable curiosity and drive to succeed. Perseverant and upbeat.
12. Understands how to work with senior level management. Solutions oriented.
13. Bachelor’s degree or equivalent experience.
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
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