Job Title: Estates Coordinator (12 Months Fixed Term Contract)
Company: Platform Property Care, part of Platform Housing Group
Location: Worcester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Description:
We are seeking a proactive and experienced Coordinator passionate about delivering excellent administrative support. As an Estates Coordinator, you will support the Grounds Maintenance, Caretaking, and Cleaning teams, ensuring effective communication and service delivery. This role involves liaising with internal teams, external stakeholders, and resolving queries and low-level complaints to enhance customer satisfaction. The position offers varied responsibilities, requiring strong organizational skills, initiative, and the ability to work autonomously.
Responsibilities:
* Provide administrative support to estate management teams
* Communicate effectively with internal and external stakeholders
* Resolve queries and minor complaints
* Assist in delivering projects and key tasks
* Maintain accurate records and documentation
Requirements:
* Excellent customer service skills
* Strong written and verbal communication skills
* Good interpersonal skills for relationship building
* Highly organized and able to meet deadlines
* Ownership and prioritization skills
* Problem-solving abilities
* Autonomous working style with initiative
* Proficiency in administration, IT, and numeracy
* Experience supporting property maintenance or construction environments
Additional Information:
Based in Worcester near Shrub Hill, with free on-site parking. Work hours are Monday to Friday, 8:00 – 16:30, with occasional travel for meetings. The role is ideal for candidates seeking a dynamic, engaging position within a growing organization.
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