Job Title: Logistics Co-ordinator
Location: Wimblington
Salary: Competitive
Job type: Full time, Permanent
About us:
Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that’s not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.
The Role;
Working with the planning team to ensure effective running of the day-to-day Knowles Logistics fleet.
Planning and manage effective movement of freight around the country, including providing strong planning of the operational logistics arm of the business.
Effective communication with the customer service team to meet the demands of the customer and providing the best customer service possible to internal and external stakeholders.
Must Haves
1. Minimum of 2 years’ experience in a fast-paced transport or logistics environment
2. Operator licencing awareness along with up-to-date knowledge of compliance such as gross weights, construction and use regulations, Working Time Directive and EU Drivers hours
3. PC literate – Sound working knowledge of Microsoft packages, traffic management and warehouse management systems and any other IT/ web-based systems
4. Strong verbal and written communication skills
5. Highly organised, self-sufficient, ability to work autonomously and as part of a team, act on own initiative and to tight deadlines
6. Flexible in your approach to work and hours, adaptable to change
7. UK geographical knowledge
8. Good people skills with the ability to communicate clearly and effectively
9. Proactive with the ability to make quick decisions and to communicate changes swiftly to those affected
10. A highly organised self starter, responsible for own actions and decisions
Key Accountabilities
11. Ensure the effective running of the Knowles fleet through:
12. Allocation of 100% of the daily plan against drivers and loads with the planners
13. Following and updating the execution of the daily plan including systems updates
14. Maximising drivers workers hours within the Tachograph and WTD framework
15. Making decisions with planners on number of vehicles required to deliver shipments
16. Communicate issues or failures that are unavoidable to the relevant parties
17. Proactive management of the fleet – including making changes and replanning any load issues or drivers with planners
18. Communication of the plan to all drivers to ensure the drivers are all in place at the correct times to collect loads and deliver them
19. Briefing and Debriefing of drivers on the current day/night plans
20. Working in tandem with the driver debrief administrators
21. Attending daily operational meetings on a rota basis with timely information about the previous and current days plan
22. Working together with the planners to achieve the customer requirements
23. Reviewing load plans and looking at contingency strategies where necessary
24. Entry of all movements of jobs onto the relevant PC and web based systems
25. Reporting any concerns to the head of transport
26. Working in tandem with the other transport operators within the team on the same shift or other shifts
27. Raising any concerns over delivery with other teams and providing solutions for resolution
28. Entering of all driver and vehicle information of the daily plan into Road Runner for the following 24 hours
29. Updating Road Runner with live load information when debriefing drivers in person or over the phone
30. Understanding and checking of the warehouse management system to foresee any issues with loads
31. Answering telephone in a professional manner and dealing with field and customer enquiries.
32. Speaking to drivers to understand their issues and offer resolutions in planning to the management of their loads.
33. Portraying a professional appearance and manner at all times as a representative of Knowles Logistics Ltd
Teamwork
34. Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics Ltd teams
35. Maintaining standards of health and safety, hygiene and security in the work environment
36. Confidence having open discussions with colleagues to enable decisions to be made about any changes necessary
37. Open to changes within the workplace
38. Professional at all times when working with colleagues within your own and other departments
What We Offer / Benefits:
39. We have training and development
40. Free uniform & PPE provided
41. Auto enrolment into pension
42. Statutory holiday entitlement
Please note:
When applying for this role, please specify the position you’re applying for and location you currently are