Job Description
Job Title: Infrastructure Engineer - Exchange & Skype
Salary: £30,000 per annum + benefits
Location: Barrow-in-Furness (Fully Onsite: Monday to Friday, 8 AM - 4:30 PM, and 1 PM finish on Fridays with a 30-minute lunch)
About the Role
We are looking for a dedicated Infrastructure Engineer - Exchange & Skype to join a growing End User Services department. This exciting position involves supporting high-profile clients, maintaining and enhancing collaborative systems, and managing enterprise infrastructure. You will play a vital role in performance monitoring, fault diagnosis, and supporting critical infrastructure projects.
If successful, you will undergo pre-employment checks, including identity, residency, employment history, and a Disclosure and Barring Service (DBS) check.
Key Responsibilities
* Monitor and optimize performance, conduct fault diagnosis, and resolve incidents and requests.
* Support and manage project work tasks, liaising with Project Managers to meet deliverables.
* Coordinate incident, problem, and request queues, involving team resources as required.
* Participate in new IT infrastructure projects.
* Be prepared to work overtime for planned outage slots when necessary.
Required Skills and Experience
* A minimum of 3 years' experience with Skype for Business and Exchange systems.
* Expertise in:
o Microsoft Exchange 2010/2016
o SMTP Secure Gateways
o Skype for Business Server 2015/2019
o Skype Federation
Security Clearance
This role requires Security Check (SC) Clearance, which mandates continuous residency in the UK for the last 5 years, along with other eligibility criteria. Candidates must also meet nationality requirements.
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