Job Description Job Title : Infrastructure Engineer – Exchange & Skype Salary : £30,000 per annum benefits Location : Barrow-in-Furness (Fully Onsite: Monday to Friday, 8 AM – 4:30 PM, and 1 PM finish on Fridays with a 30-minute lunch) About the Role We are looking for a dedicated Infrastructure Engineer – Exchange & Skype to join a growing End User Services department. This exciting position involves supporting high-profile clients, maintaining and enhancing collaborative systems, and managing enterprise infrastructure. You will play a vital role in performance monitoring, fault diagnosis, and supporting critical infrastructure projects. If successful, you will undergo pre-employment checks, including identity, residency, employment history, and a Disclosure and Barring Service (DBS) check. Key Responsibilities Monitor and optimize performance, conduct fault diagnosis, and resolve incidents and requests. Support and manage project work tasks, liaising with Project Managers to meet deliverables. Coordinate incident, problem, and request queues, involving team resources as required. Participate in new IT infrastructure projects. Be prepared to work overtime for planned outage slots when necessary. Required Skills and Experience A minimum of 3 years’ experience with Skype for Business and Exchange systems. Expertise in: Microsoft Exchange 2010/2016 SMTP Secure Gateways Skype for Business Server 2015/2019 Skype Federation Security Clearance This role requires Security Check (SC) Clearance, which mandates continuous residency in the UK for the last 5 years, along with other eligibility criteria. Candidates must also meet nationality requirements. Why Join Us? This is your opportunity to work in a supportive and innovative environment where you can develop professionally and make a meaningful impact. Our commitment to employee wellbeing includes trained mental health champions and access to wellbeing apps like Thrive and Peppy. We offer an excellent opportunity to grow your skills with access to numerous training and certification programs in areas such as AWS, Microsoft, Cybersecurity, and much more. Apply Now If you are an experienced infrastructure engineer with expertise in Exchange and Skype systems, we’d love to hear from you. Apply today to take the next step in your career! Top of Form Bottom of Form