Sciris Group (www.sciris.com)
SCIRIS brings together people inspired to deliver exceptional communications and consultancy services. After operating independently, 5 like-minded agencies have joined to form SCIRIS Group.
Employing more than 300 people in the United Kingdom and North America, we connect best-in-class capabilities to achieve success across therapeutic categories and all phases of brand development, offering bespoke programmes in healthcare communications, creative and brand strategy, medical compliance, HEOR consultancy, and insights.
Our ethos enables each of our agencies to preserve their individual culture and identity while being part of an exciting and evolving group, culminating in a unique balance of independent thinking and impactful collaboration. Together, we are united by our ability to achieve intelligent solutions, inspired by science.
Porterhouse Insights
Porterhouse Insights is the global research, insight and evidence consultancy of Porterhouse Medical Group, which was established in 2017 to generate actionable insights to meet evolving client needs. The team works with healthcare and pharmaceutical clients across R&D, commercial and medical to answer ad hoc research questions with global primary and secondary market research studies. The team also works closely with Porterhouse Medical colleagues to ensure our campaigns and solutions are driven by powerful, real-world insights and truly make a difference to people’s lives.
A summary of who we are looking for
The Consultancy has grown rapidly in the last few years, and we are now looking for an enthusiastic and proactive Operations Executive to join the team.
Specifically, we need someone who is looking for a long-term challenge:
* You would be our first Operations Executive to support our current research team of 10 with international qualitative fieldwork management (quantitative fieldwork would be a bonus but not a ‘must’).
This will give you the chance to help us build how this role operates for the team and best in class international fieldwork management practices.
You would also be responsible for a range of operational support and management domains, including, but not limited to:
* Compliance with pharmacovigilance requirements from our clients.
* Audits from our client partners.
* Development and oversight of Standard Operating Processes (SOPs) for operations and international fieldwork management.
* Management of third-party partners across the world.
Within the first 6 months, we expect your role to be dominated (90%+) by international qualitative (and potentially quantitative) fieldwork management commitments, training and support for which would be provided on the job.
Over time we expect your role to expand organically into the compliance and audit support domains also (again, training provided for these activities). As such, you will need to be willing to engage with this side of operations support also.
As the research team and work expands, you will have the opportunity to grow your Operations team to accommodate evolving requirements.
Operations Executive
Based in central London; 2 days required to be in office per week (usually Tuesdays and Thursdays), other days can work from home.
As an Operations Executive, your key responsibilities will include:
Fieldwork domain:
* Understanding project objectives and how these will be addressed by the research.
* Managing international fieldwork suppliers throughout the research lifecycle:
* On-boarding new suppliers using compliant SOPs.
* Regular networking with suppliers to keep up to date with offerings, rebates, etc.
* Managing a supplier database.
* Performance tracking suppliers.
* Managing recruitment and updates with suppliers for the research team.
* Managing the translation and proofreading of research materials.
* Managing the moderation and analyst set-up for each project.
Working with the research team to problem-solve fieldwork issues.
Ensuring projects are progressing as per the timeline.
* Demonstrating awareness of project timelines and proactively preparing for the next steps.
* Ensure fieldwork costs are within specified budgets; negotiating where needed.
* Proactively look for cost saving opportunities and ways to increase in individual projects.
Compliance/pharmacovigilance domain:
* Build an awareness of difference in PV requirements for different pharma clients.
* Ensure that suppliers and the research team abide by the pharmacovigilance requirements specific for each pharma client, e.g.
* AE Training.
* AE Reporting.
* AE Reconciliations.
Ensure that AE training from the research team and suppliers is always up to date & compliant.
Audit support domain:
* Assist the Research Directors with document gathering/building required by pharmaco audits.
* Support the Research Directors with abiding to key deadlines for CAPAs (corrective and preventive action) identified by individual audits.
Desired background and skills
We are looking for graduates who are able to juggle the fast-pace and dynamic workload typical of this space. You should be approachable and friendly, with excellent communication and very importantly, organisational skills. As this role will require you to build the function from the ground up, we need you to be practical and proactive.
In your role you will need to maintain our reputation as a first-class insight and medical communications agency delivering insight projects and scientific programmes of the highest quality. Specifically, we are looking for individuals with the following skills, attributes and qualifications:
* Recently completed a university degree.
* Excellent English language skills and meticulous attention to detail.
* Good working knowledge of Microsoft Office (Word, PowerPoint and Excel) and Adobe Acrobat.
* The ability to pick up and understand new information rapidly, and to work well both in a team and individually.
* A strong work ethic and a solution-focused ‘can do’ attitude combined with intellectual curiosity and creativity.
* A self-starter with a passion for research, communications and healthcare.
The Porterhouse Medical Group
The Porterhouse Medical Group is a global insights and healthcare communications network with a reputation for excellence. We work with some of the largest pharmaceutical companies in the world, helping them to connect with a global audience of healthcare professionals and patients, with a focus on improving people’s lives.
Our growing, expert team is the perfect blend of science and creativity. We have editors, strategists, medical writers, client services managers and designers, who all work closely together on a variety of projects to ensure they are completed to the highest standard for our clients.
We foster a friendly and inclusive working environment, where teamwork is an everyday occurrence. We are proud of our Investors in People accreditation at the Gold level, which is a globally recognised standard that reflects the very best in people management excellence. We also strive to have a positive social and environmental impact; we have many charity initiatives and were awarded the ISO 14001 for environmental management in 2021.
Our core values, which form our Porterhouse PATH (Passion, Ambition, Togetherness and Humour), are built into our daily working lives and contribute to our culture and strong relationships.
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