This is an excellent opportunity for a German-speaking individual passionate about customer service to join a leading industrial and manufacturing firm. The successful candidate will work within a vibrant Customer Service department, offering first-class support to our German-speaking customers.
Client Details
This company is a well-established organisation within the industrial and manufacturing sector. They are a large-scale enterprise, operating from their brand new head office based in Liverpool. They pride themselves in maintaining a high standard of quality and service in all their operations.
Description
* Providing excellent customer service to German-speaking customers via phone, email, and live chat.
* Handling customer inquiries, complaints, and feedback professionally and effectively.
* Processing orders, forms, and requests promptly.
* Working closely with other departments to ensure customer satisfaction.
* Maintaining a comprehensive knowledge of the company's products and services.
* Adhering to company policies and procedures at all times.
* Participating in team meetings and training sessions.
* Contributing to team effort by accomplishing related results as needed.
Profile
A successful Trainee: Customer Service Specialist - German Speaking should have:
1. Proficiency in German language (both written ...