COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair. COMO Shambhala Urban Escape has a fantastic opportunity for a Spa Therapist from a luxury hospitality, health and wellness or fitness environment to join our team. COMO Shambhala advocates proactive holistic wellness with a vision that encompasses healthy eating, exercise and self-development, with various inspirational locations worldwide. The 5 star COMO Shambhala Urban Escape offers travellers a calming metropolitan oasis in which to recover. The Urban Escape includes 6 treatment rooms (two of them for couples) offering a wide range of restorative, purposeful therapies for city-dwellers on the move What you will do: Carry out a variety of massage and beauty treatments including therapeutic and deep tissue massage, Guinot and Dr hauschka Facials. Ensure every guest receives service of the very highest standard, providing caring and professional service and a high level of attention to detail Maintaining high standards in treatment rooms in accordance with hygiene requirements and the Como Shambhala experience Optimise spa revenue through product and treatment knowledge and superior customer service Be a proactive team member, supportive of your colleagues and working together to achieve a memorable guest experience Who you are: Minimum qualification of NVQ Level 3, or equivalent, in massage or beauty therapy Minimum of 2 years Experience in the Beauty Industry Possess a genuine passion for guest service and excellent standards Excellent communication skills with the confidence to put these to great effect serving guests and maximising revenue Be personable, professional and engaging with impeccable manners Possess immaculate grooming and presentation What we will offer you: Competitive salary with the ability to earn commission Part time- 32 hrs per week, 4 days per week Employee rates for all COMO Hotels and Resorts properties worldwide 3 complimentary nights stay in any COMO Hotel or Resort Worldwide Employee discounts on Nobu London Career development opportunities A lucrative bonus for introducing someone to any COMO property An exciting calendar of wellness and engagement activities Access to free financial advice and Access to an Employee assistance programme; offering support and advice Free meals on duty Free Uniform & laundry service 28 paid holidays per year, increasing with service NEST Auto- enrollment Pension Company Sick Pay