Billing Analyst
Location: Surrey
£35k - £38k
Job Summary:
We are seeking a detail-oriented and analytical Telecoms Billing Analyst to join our dynamic team. The successful candidate will be responsible for managing and analyzing billing data, ensuring accuracy in billing processes, and providing actionable insights to improve our telecom billing operations. This role is crucial in supporting the financial health of the organization by maintaining precise billing records and resolving any discrepancies efficiently.
Key Responsibilities:
Billing Operations:
* Process and verify telecom billing data to ensure accuracy and completeness.
* Generate and distribute invoices to clients in a timely manner.
* Monitor and reconcile billing accounts to ensure all payments are accounted for and properly posted.
Data Analysis:
* Analyze billing data to identify trends, discrepancies, and opportunities for cost savings.
* Prepare detailed reports and summaries of billing activities for management review.
* Use analytical tools to develop insights into billing performance and customer usage patterns.
Issue Resolution:
1. Investigate and resolve billing discrepancies and disputes in collaboration with other departments.
2. Liaise with customers to address and resolve billing inqui...