Job Title: Senior Business Analyst x3
Job Type: Permanent
Location: Worcester (3 days a week on site)
Salary: £50,000
Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping
Job Purpose:
To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives.
Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes. • Requirements and Process Mapping: Support the production of functional and non-functional requirements, business process mapping, modelling, and technology-related consultancy that requires analytical support. • Business Process Analysis: Assist with capturing and modelling business processes, including root cause analysis, to enhance operational efficiency and robustness. • Testing and Transition Support: Assist technology testers and operational teams in testing and preparing for solution deployment, as well as support during the transition to service. • Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed. • Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet service needs.
Resources: • Financial Responsibility: No budget responsibility • Financial Influence: Provides recommendations to support technology decision-making • Direct Staff Management: Yes, manages 1-5 direct staff
Qualifications and Skills:
Education and Certifications: • Essential: Degree, management qualification, or equivalent professional qualification • Desirable: Practitioner level qualification in Business Analysis (e.g., BCS BA, Lean Six Sigma)
Work Experience: • Proven experience in business analysis within technology • Systems implementation and optimisation experience • Demonstrated ability to create business cases for change • Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation • Strong documentation skills, including creating Business Requirements Documents (BRD) and Business Process Mapping (BPM)
Job Title: Senior Business Analyst x3
Job Type: Permanent
Location: Worcester (3 days a week on site)
Salary: £50,000
Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping