We are currently recruiting for an Energy Operations Advisor based in Bedford for one of our clients on a 6-month contract basis. Our client is a leading global energy management company.
Responsibilities of theEnergy Operations Advisor
* Ensure timely and accurate bills for our customers.
* Establishing relationships with key suppliers.
* Responding to queries and raising service desk tickets where needed.
* Working with partners around settlement validations and exceptions of meter readings.
* Provide input into the development of communications for events in the customer journey.
* Refining requirements, managing backlog and providing input on User acceptance testing and running platform.
* Providing assistance to finance in validating industry invoices.
Requirements for a successful Energy Operations Advisor
* Experience working within an Energy Supply Company previously.
* Experience designing customer journeys for a multi-channel digital platform
* Flexible with excellent multitasking skills.
* Keen to learn.
* Good communication skills
* Understand meter reading and billing
What our Client offers
1. 25 days holiday
2. Employee share scheme
3. Healthcare
4. Company pension
5. Company employee c...