Infrastructure Engineer - Exchange & Skype
Location: Barrow-In-Furness (Relocation allowance available)
Type: Full-time On-site, Permanent
Salary: £40,000 base salary plus benefits, perks, and health benefits!
Are you an experienced Infrastructure Engineer looking to make a meaningful impact in a growing and dynamic organization? We're seeking a talented Exchange & Skype Engineer to join our End User Services UK department. In this exciting role, you'll have the opportunity to work across collaborative systems and applications while supporting high-profile clients.
What you'll be doing:
1. Performance Monitoring & Troubleshooting: Diagnose faults, manage incidents, and resolve requests promptly to maintain system performance.
2. Project Coordination: Support project work, liaise with project managers, and help deliver tasks efficiently.
3. Operational Management: Coordinate queues for incidents, problems, and requests, working closely with other teams to meet BAU SLA commitments.
4. Infrastructure Projects: Get involved in new IT infrastructure projects that drive innovation.
5. Overtime Work: You may be required to work overtime to cover outage slots when necessary.
What we're looking for:
1. Microsoft Exchange (2010 & 2016) experience.
2. Lync/Skype for Business (2015 & 2019) experience.
3. Strong knowledge of SMTP Secure Gateways and Skype Federation.
4. Ability to troubleshoot and resolve complex technical issues quickly and efficiently.
Your security clearance: Please note, you will need to obtain Security Check (SC) clearance to be successfully appointed. This requires that the successful applicant has resided continuously within the UK for the last 5 years, among other criteria.
Click Apply or contact Aaron on (phone number removed) to learn more.
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