Customer Care - Full Time & Part Time - Meridian Way, Leicester, LE19 1WZ
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include:
1. Dealing with customers and ensuring everything runs smoothly in the customer areas.
2. Making children feel welcome and organizing special events.
3. Looking after customers' specific needs.
4. Maintaining high standards of cleanliness in the dining area and toilets.
5. Creating a warm and welcoming atmosphere.
6. Establishing and maintaining positive communication with customers.
7. Keeping the manager informed about customer satisfaction.
You will be working in a fast-moving, high-energy environment and need to have a genuine smile and the ability to connect with customers to make them feel valued. Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you will work well as part of a team. Effective communication skills, such as attentive listening and face-to-face verbal communication, are essential. The ability to maintain high energy levels while working efficiently and productively is crucial.
Benefits
The benefits package includes:
1. Holiday pay
2. Service Awards
3. Meal allowance
4. Employee discounts from top high street and online brands
5. Flexible scheduling
6. Pension scheme (if eligible)
7. Free meal during your shift
8. Ongoing training and development opportunities
Why Work Here
At McDonald's, we are committed to our core values: Serve, Inclusion, Integrity, Community, and Family. We believe in providing quality jobs and making opportunities open to all.
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