Job summary The ideal candidate will have experience of working as a Health Care Assistant, Health Care Worker or working in General Practice. Enthusiasm to work within a forward thinking Multidisciplinary Integrated Nursing Team and a willingness to undertake further training to meet the requirements of the post are Essential. The HCA role in General Practice is varied and you will need to be adaptable. Under supervision you will assist our Practice Nurses and GPs in delivering a range of Patient Care Services. Main duties of the job Undertake, record and follow guidelines for the tasks for which you have received appropriate training: Urinalysis and preparation of specimens for investigation by the Pathology Laboratory Measuring and recording following physiological measurements in routine presentations: blood pressure pulse rate and rhythm, BMI ECG Other Clinical Skills/Duties Venepuncture Capillary Blood sampling (Blood Glucose) Fitting and removal of 24 hour Ambulatory Blood Pressure Monitor and Recall system Maintenance and continuity of Home Blood Pressure Monitoring Loan Scheme within Practice Preparation of equipment and Assisting in Minor Operations & Coil fitting Giving of injections B12, Pneumococcal and Influenza Vaccinations under Patient Specific Directive NHS Health Checks Able to advise patients re general lifestyle interventions including Smoking, Alcohol, Diet and Exercise Home Visits to Housebound Patients Prepare and maintain environments and equipment before, during and after patient care interventions Organise and ensure continued maintenance and calibration of clinical equipment with accurate recording of information. Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Support and monitor patients during nebulisation therapy About us We are a friendly, 5 partner, training Practice, with around 12 000 patients. Our team are committed to delivering excellent patient care in a professional, friendly and safe environment. With patients and staff working together, we can ensure everyone is treated with courtesy, consideration and respect. Date posted 09 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A5100-25-0000 Job locations 3 Windermere Road Newbold Chesterfield Derbyshire S41 8DU Job description Job responsibilities JOB TITLE Health Care Assistant - General Practice (HCA) PAY GRADE Pay dependant on experience and qualifications REPORTS TO GP Partners and Practice Nurse Team Leader (Clinically) The Practice Manager (Administratively) HOURS: Purpose: To assist the GPs and Practice Nurse Team in the service and delivery of the care and management of the Practice Population Job Summary The post holder works under indirect supervision of the Practice Nurse Team and undertakes tasks and duties delegated by the Practice Nurse Team Leader or a suitably qualified regulated professional. They will work collaboratively with the General Practice Team to meet the needs of patients, following policy and procedures while providing supervision and training for less experienced Health Care Professionals Key responsibilities Communication Communicate effectively with other team members and be involved with supervision of Medical Students Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Personal and people development Take responsibility for own developmental, learning and performance, including participating in supervision and mandatory training Take responsibility for maintaining a record of own personal development Work with management on any new training requirements Participate in activities to further develop the role for the benefit of patients. To recognise and understand the roles and responsibilities of individuals working in the Primary Health Care Team Health, safety and security Use the personal security systems within the workplace according to practice guidelines Identify the risks involved in work activities and undertake them in a way that manages the risks Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards Reporting of any potential risks identified, including: hand washing universal hygiene procedures collection and handling of laboratory specimens segregation and disposal of waste materials decontamination of instruments and clinical equipment reporting and treatment of sharps injuries dealing with blood and body fluid spillages Assist patients and colleagues in adopting sound infection control measures Understand and apply the principles of the cold chain Ensure that drug refrigeration is at correct temperature on a twice daily basis with record of minimum and maximum fridge temperature recorded as per protocol. Report any deviation in fridge temperature to the Senior Practice Nurse on duty or Practice Manager Ensure infection control is maintained including changing of disposable curtains in Clinical rooms Checking Sharps bins in all Clinical rooms and replacing appropriately Ensure safe storage and maintenance of Clinical Stock, ordering, disposal of expired stock, stock rotation and maintaining adequate stock levels within all clinical areas and Treatment Rooms Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Be aware of statutory Child and Adult Safeguarding Procedures and Statutory Local Guidance and referral criteria Know the Health and Safety Policies and Procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer and monitor safely Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Send equipment for calibration and help with the annual calibration in house of all equipment Service improvement Be aware of and, if appropriate, assist in current Clinical Audit Work with colleagues in the team on the development of current and new services and other initiatives Maintain the notice board in the waiting room and promote good health with educational material Ensure health promotion materials are available within the surgery ordering new stock when needed and actively taking part in displays for health promotion campaigns within the practice. Deal with requests from patients and clinical staff for health information leaflets Quality Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with Clinical Governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how Clinical Governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the Practice's Policies, available in the Practice Staff Handbook Be able to manage your own time effectively Equality and diversity Act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a Chaperone Clinical skills Health and Well-being Undertake, record and follow guidelines for the tasks for which you have received appropriate training: Urinalysis and preparation of specimens for investigation by the Pathology Laboratory Measuring and recording following physiological measurements in routine presentations: blood pressure pulse rate and rhythm height and weight - body mass index spirometry ECG Other Clinical Skills/Duties Venepuncture Capillary Blood sampling (Blood Glucose) Fitting and removal of 24 hour Ambulatory Blood Pressure Monitor and Recall system Maintenance and continuity of Home Blood Pressure Monitoring Loan Scheme within Practice Preparation of equipment and Assisting in Minor Operations Assist GP with Coil Fitting - Chaperone Giving of injections B12, Pneumococcal and Influenza Vaccinations under Patient Specific Directive NHS Health Checks Able to advise patients re general lifestyle interventions including Smoking, Alcohol, Diet and Exercise Home Visits to Housebound Patients To undertake Chronic Disease Management Reviews Prepare and maintain environments and equipment before, during and after patient care interventions Organise and ensure continued maintenance and calibration of clinical equipment with accurate recording of information. Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Support and monitor patients during nebulisation therapy Information processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Maintain confidentiality or information relating to patients, relatives, staff and the practice Take the necessary precautions when transmitting information Administer call and recall systems in relation to Chronic Disease Management as appropriate, organise appointments and follow up Contribute to the Implementation of Services The post holder will Apply Practice and local policies, standards and guidelines that will affect own work Discuss with other Team Members how the policies, standards and guidelines will affect own work Participate in Practice Clinical and Quest Meetings, Practice Nurse Team Meetings. Integrated Nurse Team Meetings and all that are felt appropriate as required Participate in Audit where appropriate With negotiation on occasions the post holder may be required to work different days and hours as required by the Practice which may include Evenings and weekends On occasions flexible rotas may be required to cover for holidays or sickness NB this list is not exhaustive and may be added to or amended according to the need of the Practice Job description Job responsibilities JOB TITLE Health Care Assistant - General Practice (HCA) PAY GRADE Pay dependant on experience and qualifications REPORTS TO GP Partners and Practice Nurse Team Leader (Clinically) The Practice Manager (Administratively) HOURS: Purpose: To assist the GPs and Practice Nurse Team in the service and delivery of the care and management of the Practice Population Job Summary The post holder works under indirect supervision of the Practice Nurse Team and undertakes tasks and duties delegated by the Practice Nurse Team Leader or a suitably qualified regulated professional. They will work collaboratively with the General Practice Team to meet the needs of patients, following policy and procedures while providing supervision and training for less experienced Health Care Professionals Key responsibilities Communication Communicate effectively with other team members and be involved with supervision of Medical Students Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Personal and people development Take responsibility for own developmental, learning and performance, including participating in supervision and mandatory training Take responsibility for maintaining a record of own personal development Work with management on any new training requirements Participate in activities to further develop the role for the benefit of patients. To recognise and understand the roles and responsibilities of individuals working in the Primary Health Care Team Health, safety and security Use the personal security systems within the workplace according to practice guidelines Identify the risks involved in work activities and undertake them in a way that manages the risks Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards Reporting of any potential risks identified, including: hand washing universal hygiene procedures collection and handling of laboratory specimens segregation and disposal of waste materials decontamination of instruments and clinical equipment reporting and treatment of sharps injuries dealing with blood and body fluid spillages Assist patients and colleagues in adopting sound infection control measures Understand and apply the principles of the cold chain Ensure that drug refrigeration is at correct temperature on a twice daily basis with record of minimum and maximum fridge temperature recorded as per protocol. Report any deviation in fridge temperature to the Senior Practice Nurse on duty or Practice Manager Ensure infection control is maintained including changing of disposable curtains in Clinical rooms Checking Sharps bins in all Clinical rooms and replacing appropriately Ensure safe storage and maintenance of Clinical Stock, ordering, disposal of expired stock, stock rotation and maintaining adequate stock levels within all clinical areas and Treatment Rooms Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Be aware of statutory Child and Adult Safeguarding Procedures and Statutory Local Guidance and referral criteria Know the Health and Safety Policies and Procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer and monitor safely Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Send equipment for calibration and help with the annual calibration in house of all equipment Service improvement Be aware of and, if appropriate, assist in current Clinical Audit Work with colleagues in the team on the development of current and new services and other initiatives Maintain the notice board in the waiting room and promote good health with educational material Ensure health promotion materials are available within the surgery ordering new stock when needed and actively taking part in displays for health promotion campaigns within the practice. Deal with requests from patients and clinical staff for health information leaflets Quality Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with Clinical Governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how Clinical Governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the Practice's Policies, available in the Practice Staff Handbook Be able to manage your own time effectively Equality and diversity Act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a Chaperone Clinical skills Health and Well-being Undertake, record and follow guidelines for the tasks for which you have received appropriate training: Urinalysis and preparation of specimens for investigation by the Pathology Laboratory Measuring and recording following physiological measurements in routine presentations: blood pressure pulse rate and rhythm height and weight - body mass index spirometry ECG Other Clinical Skills/Duties Venepuncture Capillary Blood sampling (Blood Glucose) Fitting and removal of 24 hour Ambulatory Blood Pressure Monitor and Recall system Maintenance and continuity of Home Blood Pressure Monitoring Loan Scheme within Practice Preparation of equipment and Assisting in Minor Operations Assist GP with Coil Fitting - Chaperone Giving of injections B12, Pneumococcal and Influenza Vaccinations under Patient Specific Directive NHS Health Checks Able to advise patients re general lifestyle interventions including Smoking, Alcohol, Diet and Exercise Home Visits to Housebound Patients To undertake Chronic Disease Management Reviews Prepare and maintain environments and equipment before, during and after patient care interventions Organise and ensure continued maintenance and calibration of clinical equipment with accurate recording of information. Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Support and monitor patients during nebulisation therapy Information processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Maintain confidentiality or information relating to patients, relatives, staff and the practice Take the necessary precautions when transmitting information Administer call and recall systems in relation to Chronic Disease Management as appropriate, organise appointments and follow up Contribute to the Implementation of Services The post holder will Apply Practice and local policies, standards and guidelines that will affect own work Discuss with other Team Members how the policies, standards and guidelines will affect own work Participate in Practice Clinical and Quest Meetings, Practice Nurse Team Meetings. Integrated Nurse Team Meetings and all that are felt appropriate as required Participate in Audit where appropriate With negotiation on occasions the post holder may be required to work different days and hours as required by the Practice which may include Evenings and weekends On occasions flexible rotas may be required to cover for holidays or sickness NB this list is not exhaustive and may be added to or amended according to the need of the Practice Person Specification Experience Essential Experience of working in a healthcare environment Desirable Previous experience of working in General Practice Qualifications Essential Basic literacy and numeracy skills Evidence of continuing professional development Willingness to undertake an NVQ or Care Certificate or equivalent qualification Desirable Experience as Health Care Assistant, Health Care Worker or previous experience in General Practice Hold NVQ Level 2 and be willing to work towards NVQ level 3 Health Care Assistant Care Certificate Have an understanding of working in Primary Care and be aware of the broader issues affecting Primary Care within the NHS as a whole. Person Specification Experience Essential Experience of working in a healthcare environment Desirable Previous experience of working in General Practice Qualifications Essential Basic literacy and numeracy skills Evidence of continuing professional development Willingness to undertake an NVQ or Care Certificate or equivalent qualification Desirable Experience as Health Care Assistant, Health Care Worker or previous experience in General Practice Hold NVQ Level 2 and be willing to work towards NVQ level 3 Health Care Assistant Care Certificate Have an understanding of working in Primary Care and be aware of the broader issues affecting Primary Care within the NHS as a whole. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Newbold Surgery Address 3 Windermere Road Newbold Chesterfield Derbyshire S41 8DU Employer's website https://www.newboldsurgery.co.uk (Opens in a new tab)