Role: Linux Support Analyst
Salary: To GBP35k basic and benefits
Location: Hybrid - Caterham, England or Melrose, Scottish Borders
Job Summary:
We are delighted and excited to offer the opportunity to join a vibrant, innovative, and award-winning tech company who are making great waves in the provision of Billing Services for the Telecoms and IT Sectors in the UK. We are currently seeking a highly motivated Linux Support Analyst to join our client’s dynamic technical team. This role is perfect for someone with a keen interest in Linux systems and UNIX power tools.
Responsibilities:
Remote Technical Support:
1. Resolve helpdesk tickets related to Linux systems, assisting clients with technical queries and solutions.
2. Use UNIX power tools to streamline workflows, analyze system performance, and address support issues.
3. Run shell commands to perform essential system tasks and provide client support.
System Monitoring:
1. Monitor system health and performance, and proactively identify and address potential issues.
2. Provide insights from shell commands to optimize system operation.
Perl Scripting (Desirable):
1. Utilize Perl scripting when necessary to automate tasks and enhance system functionality.
2. Collaborate with developers to integrate Perl scripts into existing systems.
SQL Knowledge (Desirable):
1. Assist with SQL queries for data analysis and reporting when required.
Your Skills and Knowledge:
1. Familiarity and basic understanding of Linux-based systems.
2. Working knowledge of UNIX power tools.
3. Good problem-solving and troubleshooting skills.
4. Strong communication and collaboration skills.
5. Proactive attitude, enthusiasm for technology, and strong collaboration skills.
6. Detail-oriented with a focus on task execution and system stability.
#J-18808-Ljbffr