Description The Service & Team: Tremorvah are an award winning service provider for clients with disabilities. The showroom team provide information and assessment for mobility equipment to assist individuals with activities of daily living. The Role: To play a significant part in helping the Sales Supervisor meeting department income targets. To meet customers in the Tremorvah Showroom or speak to them by telephone or virtually, undertaking assessment of their particular needs as relevant and offering advice on the best product to meet their need within a particular budget. You must ensure that all BHTA (British Healthcare Trades Association) guidelines and specifications are met, and that advice relates to the customer’s condition. This role also involves the running of the Tremorvah Reception desk, greeting visitors/customers and ensuring they are put in contact with the correct team at the correct venue. Answering relevant telephone queries To purchase Showroom stock as per required as per directed by the Mobility Sales & Assessor Supervisor, monitor control stock levels reporting to Supervisor and liaising with Stores as necessary. Support these and other sales processes both electronically and with appropriate documentation and instruct fellow team members on its correct use. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. Working Pattern: 37 hours per week. 8am - 4pm Monday to Thursday 8am to 15.30pm Friday What you’ll need to succeed: Experience within the Healthcare Industry and knowledge of mobility equipment is an advantage. An NVQ in care or equivalent. A full Driving Licence is essential. To be able to work on own initiative or within a small team. Please read the role profile for the full details of this role attached below in this advert What you’ll get in return: Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: · a competitive salary. · a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions · a generous annual leave entitlement with the potential to purchase additional leave. · A national award-winning employee health and wellbeing programme · Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information: Please note, we are unable to offer sponsorship for this role The full role profile is attached here For more information or an informal chat about the role please contact Wendy Hughes on wendy.hughescornwall.gov.uk Application Process Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process. Please note that applications cannot be edited after they have been submitted, please contact careerscornwall.gov.uk if you have any queries or require assistance with your application.