An exciting opportunity has arisen for a Registered Manager to manage our two Carlisle Extra Care services, Heysham Gardens and Burnside Court are both well established, well regarded services. Both services have a vibrant and established care team providing compassionate support to older adults. The services always ensure support cover is in place during the day and operates waking night support to clients should they need it. The service is registered with the CQC as delivering Personal Care and has good systems and processes in place to ensure that a quality service is delivered consistently. You will need to fulfil the role of registered manager with the CQC for this service and meet the expectations of the local authority commissioners and the contract that unpins the service which holds a ‘Good’ rating with the Care and Quality Commission.
You will have the values and commitment to lead the staff team to provide the highest standards of customer care and person-centred service delivery and to promote independence, choice and wellbeing. The role will involve the operational management of the service and the direct supervision of a Deputy Manager and Support Workers.
You will be expected to work effectively with families and other agencies and to maintain a positive and trusting relationship with the on-site Housing Scheme Managers. You will need skills in contract and relationship management. You wi...