[videohttps://youtu.be/4JxLMGYDfP0{600,350}/video] We are currently recruiting for a Sales Operation Specialist to join our wholesale team within the Online Marketplaces pillar based in Milton Keynes, UK for 37.5 hours a week. Work life balance is important to us here at Fossil, with this role you will be able to take advantage of our agile working policy, our core hours are Monday to Friday 10am - 3pm beyond this you can work your hours to suit you. We are based in a brand new office in the heart of Milton Keynes next to centre:MK and our global hybrid working policy is working 4 days in the office and 1 from home. Make An Impact You will make your impact by supporting the Head of Online Account Management EMEA across our Amazon accounts both in EMEA and America. You will be analytically minded and work well with data, producing forecasting reports and evaluating missed opportunities. You will also liaise directly with our Amazon partners on order and return management. Responsibilities will include: Order/Return Management Monitor and confirm incoming customer orders of our online key accounts. This includes the release of blocked and incomplete documents, solving pricing and EDI issues, generating return authorizations and sample orders in SAP. Coordination of the shipping documents for deliveries. Sales Operations Monthly invoice consolidation of drop ship orders. Accountable for dispute management (shortages, price claims and operational chargebacks). Track open accounting positions (invoices, deals, contracted expenses, returns, etc.). Monthly reporting, determining root cause and providing instructions to the accounting team on the clearing process. Cross-functional collaboration with internal stakeholders (key account management, planning, logistics and accounting) to ensure all departments support the operational business plan as required. Being part of sales operational meetings with key accounts. Analytics Supporting the team with forecasting models. Develop and maintain reports to maximize sales opportunities and identify any risks. Who You Are We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humour, we don’t take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference. Someone who has a “can do” positive approach Organized, proactive and commercially minded Passionate about achieving results Are highly self-motivated and can easily adapt to change Ability to multitask Is keen on developing deep product knowledge and range understanding Able to create relationships and build trust Embodies our core values Experience working within a similar role in wholesale or retail environment would be an advantage This role would be well suited to a Junior Analyst, Merchandising Assistant or Key Account Specialist who is interested in gaining experience within a wholesale environment, working for a large fashion and lifestyle brand. CAPABILITIES: Previous experience in order management/sales operations preferred Strong analytic skills, structured and data-oriented Planning and logistic affinity an advantage Strong initiative and organizational skills Excellent communication skills with both customers and internal stakeholders Intercultural experience and ability to operate in a complex and rapidly changing business environment Good knowledge of Excel, SAP an advantage Fluent written and spoken English The Perks Salary of £30 - £35k (dependent upon experience) Discount on licensed and Fossil brands 25 Days Holiday, plus bank holidays 3 Duvet Days 2 Empower You Days Health Shield Cash Plan Free gym onsite Free parking onsite Free watch for new employees after 3 months Pension Fossil Birthday Watch Agile working At Fossil, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are an Equal Employment Opportunity Employer dedicated to a policy of nondiscrimination in all employment practices without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, sex and sexual orientation. Anyone requiring special accommodations to our application process please email ukrecruitmentfossil.com and we will assist you.