Claims Handler - Personal Injury Location: Bradford Job Type: Full-time Salary £25,000 DOE Reed is recruiting on behalf of an ambitious law firm dedicated to delivering exceptional commercial services based in Bradford. Our client is seeking a junior-level pre-litigation Claims Handler to join their Defendant Personal Injury team. This role is ideal for a law graduate interested in Personal Injury or an existing Claims Handler with experience in defendant PI or RTA. Day-to-day of the role: Conduct the defence of EL/PL claims for Personal Injury from the initiation of the claim up to, but not including, litigation, preferably with a retail focus Utilise the MOJ EL/PL Portal effectively Communicate with opponents, experts, statutory bodies, and clients via email, telephone, and in writing Negotiate issues of liability and quantum Pursue the recovery of client’s losses from third parties, where appropriate Maintain accurate financial, reserve, and risk management information on all claims Comply with internal, client, and procedural protocols Develop and maintain strong relationships with existing and potential clients, ensuring high standards of client care at all times Provide excellent customer service to litigants in person Stay updated with relevant legislation and practice through regular training Required Skills & Qualifications: Minimum of 6 months experience in a similar role Law degree or equivalent educational background, particularly with an interest in Personal Injury Experience in defendant Personal Injury or RTA is highly desirable Excellent communication and strong IT skills Ability to work methodologically and in a process-driven manner Enthusiasm and a willingness to learn Must be able to carry out duties in accordance with SRA/Law Society Regulations Benefits: 25 days annual leave plus statutory holidays, with the option to purchase additional days Pension scheme Private medical insurance Life assurance Employee assistance programme Interest-free travel loan Access to a reward, recognition, and wellbeing platform with discounted spending offers