Following the relocation of our Practice Manager, we are now looking for a manager with excellent interpersonal and leadership skills to lead our friendly practice.
The successful candidate will be proactive with operational skills and experience, along with the ability to identify opportunities and develop, implement and maintain systems and processes. The role involves supporting the Partnership in strategic planning and practice management, ensuring compliance with CQC requirements and fulfilling all contractual obligations.
Although General Practice Management experience is desirable, we do welcome applications from candidates without General Practice experience who can demonstrate they have the transferable skills required.
Main duties of the job
The job holder will oversee the efficient and safe operation of the Practice, leading all aspects of its management. Main areas of work will include strategic planning, human resources, finance, organisational structure and services, premises management, information technology, clinical governance, quality and performance management as well as health and safety.
The individual will also be team-focused, providing support and guidance to the team and encouraging an all-inclusive working environment to enhance and improve services.
About us
Fairfield Park Health Centre is a well-established partner-owned practice located in a purpose-built surgery on the north side of Bath, with beautiful views across the city, caring for a population of 14,000 patients.
We are part of the Bath Independent PCN, which gives the successful candidate support from the other Practice Managers and PCN Manager.
Job responsibilities
1. Patient services: maintaining effective systems for the smooth day-to-day running of the Practice.
2. Strategic development and financial planning of the practice: ensuring opportunities for the development of the practice are maximised.
3. Maximising income streams and ensuring cost efficiencies for the practice.
4. Human Resource Management: maintaining an effective overview of and ensuring compliance with HR legislation. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
5. Leadership and management of practice staff; ensuring a cohesive, stable and well-motivated workforce.
6. Health and Safety, risk assessments and compliance with mandatory training.
7. Ensuring Care Quality Commission compliance.
8. Managing contracts for services, i.e., ensuring the practice is compliant with health and safety/fire regulations.
9. Coordinating the reviewing and updating of all practice policies and procedures.
10. Leading change and continuous improvement initiatives; coordinating all projects within the practice.
11. Supporting the team to reach QOF targets.
12. Ensuring the practice maintains compliance with its NHS contractual obligations.
13. The management of the premises, including health and safety aspects such as risk assessments and mandatory training.
14. Managing the practice IT system, delegating staff to act as administrators. Ensuring compliance with IT security and overseeing day-to-day compliance with GDPR.
15. Planning and monitoring income and cash flow to ensure income is maximised.
16. Act as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders.
Person Specification
Experience
* Experience of working in a management role.
* Experience of working in the general public.
* Experience of managing multi-disciplinary teams.
* Experience of working in General Practice.
* CQC experience.
Qualifications
* Good standard of Education preferably degree level in business or healthcare.
* Good IT Skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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