You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Responsibilities
As a Retail Assistant, your responsibilities include:
1. Providing excellent customer service.
2. Assisting in the daily operations of the store.
3. Maintaining stock levels and store presentation.
4. Handling customer queries and transactions.
Benefits
We offer a range of benefits to our employees, including:
* Cycle to work scheme with savings on bikes and accessories.
* High street shopping discounts including at Screwfix and B&Q.
* Share plans to become a Kingfisher shareholder.
* Discounts on gym memberships and health plans.
* Long service awards including extra pay and bonus holiday days.
* Pension scheme with up to 14% contribution from us.
* Life cover through our pension scheme.
* Access to free wellbeing resources through Retail Trust.
* 20% off all B&Q and Screwfix products.
* Support for mental health through our partnership with Mind.
* Learning and development opportunities.
Training Programmes
We’re growing, and we want our people to grow with us. We offer various training programmes:
1. First Steps to Management: 16-week programme for Service Assistants.
2. Power Up to Trade+: 12-15 month Trade Supplier Apprenticeship.
3. Trade Up to Branch Manager: 15-month structured learning for store management.
4. Learning for Life: Opportunity to learn wider life skills.
Application Process
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant position, you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Location: Unit 8 Oxford Road, Pen Mill Trading Estate, Yeovil, BA21 5HR
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