We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:
Develop and implement a Quality Management Framework, which aligns to Lincolnshire County Council Framework.
Onboard the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.
Support the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.
To take overall responsibility for monitoring, both strengths and learning across Lincolnshire
To be successful we are looking for a self-motivate individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.
You will have experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. Have excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.
An ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships. Good geographical and wor...