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Reception Supervisor, Windsor and Maidenhead
Client:
Location: Windsor and Maidenhead, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
6b19a2033241
Job Views:
8
Posted:
02.03.2025
Expiry Date:
16.04.2025
Job Description:
De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings.
Your commute: based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Are you passionate about creating memorable guest experiences?
Join our team as a Reception Supervisor at De Vere Beaumont Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded.
In return you will receive: £25,650 plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels and free use of our leisure facilities to name just a few!
As a Reception Supervisor you will: lead by example and be the friendly face that greets our guests, making them feel welcome from the moment they arrive. You will ensure all shifts are supervised efficiently and all Reception duties are carried out to the agreed Company and Hotel Standards of Performance. You’ll also get the opportunity to support the Front of House Manager in the recruitment, induction, training and development of the Reception team.
This is a full-time position that requires flexibility in working hours, including early shifts (7am-3:30pm), late shifts (2:00pm-10.30pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis.
What we look for in a Reception Supervisor:
* Previous experience in the hospitality industry or a similar role, demonstrating your ability to provide exceptional guest service – knowledge of Opera is desirable but not essential.
* Effective communication skills, experience of supporting and guiding colleagues and the ability to build strong relationships with colleagues and guests.
* Punctuality and good personal presentation.
* Proficiency in using IT software and familiarity with Opera would be advantageous (although not essential as training will be provided if needed).
Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day.
The Pay & Benefits:
* £25,650 per year
* Free meals on duty in our colleague dining facilities
* Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
* An extra paid day off for your birthday, along with a £20 love to shop voucher.
* Varied shift patterns and contracts available to suit your lifestyle.
* Annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
* Exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
* 28 days holiday each year (increasing annually up to 33 days)
* Venue closure over the Christmas period allowing you time off to enjoy the festive season.
* Access to our Apprenticeship programmes and study support.
* Employee Assistance Programme, providing 24/7 health and wellbeing support, including free counselling.
* Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
* Monthly colleague recognition programme, culminating in an exciting annual colleague recognition event.
* Subsidised travel options to support your journey to or from work.
* Regular team appreciation events, including memorable Christmas and Summer parties.
* Company Life Assurance scheme, ensuring financial security for your loved ones.
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