Job Title: Sales Administrator Department: Sales Location: MCL Headquarters,Belfast Salary: £25,000 AboutMCLFire Formed more than 40 years ago, MCL Fire has grown to become one of Ireland's leading fire protection companies, dedicated to protecting lives and property through innovative products and exceptional service. With a strong reputation for reliability and expertise, MCL Fire partners with clients across industries to deliver tailored fire safety systems that meet their unique needs, we have an opportunity for you to help us to continue that success by joining us as a Sales Administrator. Job Purpose The Sales Administrator will play a critical role in supporting the sales team, ensuring smooth operations, and maintaining high levels of customer satisfaction. This position involveshandlingadministrativetasks,coordinatingbetweendepartments,andproviding key support for sales processes to help achieve business objectives. Key Responsibilities Sales Support: Assistthesalesteamwithpreparingquotations,proposals,andcontracts. UpdateandmaintaincustomerrecordsintheCRMsystem. Processandtracksalesorders,ensuringaccurateandtimelydelivery. CustomerRelationshipManagement: Actasapointofcontactforcustomerinquiries,providingpromptand professional responses. Coordinatewithcustomerstoconfirmorderdetails,andafter-salessupport. Addressandresolveanycustomerconcernsincollaborationwithrelevant teams. AdministrativeTasks: Manageandorganisesales-relateddocumentation,ensuringcompliancewith company policies. Prepare and distribute sales reports and performance metrics to the Sales Director. Collaboration: Liaisewithinternaldepartmentstoensureseamlessorderprocessingand fulfilment. Providefeedbacktothesalesteamoncustomertrendsandfeedbackto improve service offerings. ContinuousImprovement: Identifyopportunitiestostreamlinesalesprocessesandimproveefficiency. Stay informed about MCL Fires portfolio and industry developments to provide accurate information to customers. Qualifications & Skills Minimumof5GCSEsatGradeCorabove,toincludeMathsandEnglish. Minimum2yearsofexperienceinasalesadministrationorsupportrole. ProficiencyinCRMsystemsandMSOfficeSuite(Word,Excel, Outlook, PowerPoint). Strongorganisationalskillsandattentionto detail. Excellentcommunicationskills,bothwrittenandverbal. Abilitytomultitaskandprioritisetasksinafast-pacedenvironment. Customer-focusedattitudewithproblem-solvingcapabilities. Must have an excellent standard of English. The Package HSFHealthPlan PensionScheme Cycleto WorkScheme TeambuildingDays 20dayspaidholidaysplusstatutorydays Additional Holiday for Birthday Allowance ApplicationMethod: Please forward your CV by clicking Apply below.