Our client, a freight forwarder is looking for a Import Operator to join their office in Chelmsford.
Tasks
* Liaison with customers/ overseas agents/partners, inter-company offices & related parties.
* Creation and/or update of job files within the company operating system, Cargowise.
* Preparation/Presentation of Import Customs Entries
* Booking deliveries with carriers, co-loaders and/or hauliers.
* Preparing spreadsheets and Invoices.
* Responsible for collection of all monies for non-credit accounts in liaison with the Accounts department.
* Collection of all VAT and/or Duty in advance of release where applicable.
* Develop a professional working relationship with other offices, clients, and suppliers.
* Filing – Electronic Health, Safety & Welfare – To promote and maintain their own as defined in the Company H&S
* Quality Management – Strive to maintain quality within the organisation and alert the Operations Supervisor or Director of any issues or risks .
* Other ad-hoc tasks, as required/requested
Skills
* Effective communication at all levels, both internally and externally.
* Organised (prioritise/plan/assign/control)
* Ability to initiative
* Adaptable and flexible
* Good presentation skills.
* Builds lasting and profitable relationships with both clients and sub-contractors.
* Demonstrates an understanding of our customers and gives priority to meeting their needs by providing effective customer led solutions.
* Uses system to generate meaningful information and increase efficiency.
* Profit Focused
* Meticulous attention to detail.
* Competent in processing large amounts of data quickly and accurately.
* Pragmatic approach to (and) problem solving and decision making skills and takes responsibility and ownership for implementation