Job Role: Administrative Assistant
MPA are excited to be working alongside their large public sector client in the Belfast area to recruit for Administrative Assistants for numerous positions. This is a great opportunity for anyone looking to start a career as an administrative assistant.
The role will focus on supporting the professional care staff by assisting with referral processing, patient records management, handling telephone calls, and providing general administrative support. The person will have a sound understanding of the Department, patient needs, staff, and the day-to-day running of the department.
Location: Belfast/ Lisburn / Down / Dundonald
Hours of Work: Full and Part-Time positions available
Salary: £11.45 - £12.86
What the role entails:
The successful candidate will be required to carry out a range of duties which may include all or some of the following:
* Support the facility in the process of organising files, documentation, and labels.
* Support staff with managing patient documentation and ensure the correct handling of patient information.
* Effectively handle incoming telephone calls and respond to a range of email enquiries.
* Collect, sort, and distribute daily post in line with confidentiality guidelines.
* Follow up filing to ensure patient documentation is kept within guidelines, arranging overflow files where appropriate.
* Support discharge procedures through effective cross-team communication and ensure documentation is correct.
* Work with Admin Lead to communicate changes in the Department and assist in arranging IT access.
* Support feedback processes by sending out surveys and typing correspondence.
* Provide general administrative support to professional teams, including any reasonable requests.
* Work to progress archiving in accordance with GMGR guidelines and be aware of new GDPR regulations.
Essential Criteria:
a) 4 GCSE’s Grades A-C including English Language (or equivalent qualification) plus 1 year’s administrative/clerical experience.
OR
b) NVQ Level 2 in Administration and 1 year’s administrative experience.
OR
c) 2 years administrative experience.
AND
* Good communication skills, including written and oral.
* Ability to work as part of a team.
* The flexibility to work in a changing environment.
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