Company description:
STADA Group UK
Job description:
Sales Coordinator - International
If you are an experienced sales coordinator with a background in order processing and great attention to detail, this could be your next role!
International sales/export experience is desirable, as you will be working within the international sales team processing and arranging shipment of large orders globally!
In this role, you will be responsible for the day-to-day export/sales activity and administration, from order processing to shipment, and building relationships with international customers throughout the process.
About us:
Natures Aid, part of the STADA Group, was established in 1981 and is a leading UK manufacturer of Vitamins, Minerals & Supplements to health food stores, pharmacies, and groceries, with over 190 products throughout 15 main health categories. Due to a continued period of substantial growth both in the UK and internationally, Natures Aid is one of the top 5 leading UK supplements brands, with ambitious plans to continue to grow ahead of the category through its award-winning innovation programme.
The STADA Group is a leading manufacturer of high-quality pharmaceuticals and is represented in more than 30 countries worldwide, with its headquarters in Bad Vilbel, Germany.
The role:
* Prepare all quotations for the Natures Aid brand at the request of the International Business Development Manager.
* Prepare export shipping documentation (commercial invoices, packing lists, any certificates, etc.).
* Work in conjunction with the Regulatory Affairs Officer to provide relevant product registration papers for registration.
* Submit applications to the Chamber for certificates and EUR1’s.
* On occasion, arrange documents to be notarised by an external body.
* Liaise with the International Business Development Manager regarding prices to ensure margins are maintained.
* Keep customer records accurately, up to date, and in good order on the system, including records of communication to and from customers.
* Apply for health certificates so products can be shipped legally.
* Check stock availability for export orders on a regular basis and provide any additional manufacturing information to customers when required.
* Obtain proof of exports for each shipment as a legal requirement and scan complete orders onto the system.
* Notify customers of new products, product changes, delisted products, and price changes.
What you’ll need to succeed in the role:
At STADA, we talk about diversity as uniqueness. Everyone is unique, and we recognise our differences as a strength. Our values of entrepreneurship, integrity, agility, and one STADA ensure our uniqueness thrives, enabling us to care for people's health as a trusted partner. If you're keen to add value and see results, thrive in a busy fast-paced environment, and have the can-do spirit that's spearheading our success, bring those qualities, along with the following:
* Experience in a similar export sales, order processing, or shipment role.
* Excellent working knowledge of export and the impact of exporting products overseas.
* Strong attention to detail.
* Highly organised with the ability to prioritise tasks.
* Excellent communication and relationship-building skills, including stakeholder management.
* Proficient in the Microsoft 365 suite, especially Word, Outlook, and Excel.
* Experience within export sales in the vitamin/supplement industry (desirable).
* Knowledge of Microsoft Business Central (desirable).
* Thorough working knowledge of export supporting documentation (EUR1’s, COO’s, health certs, etc.) (desirable).
What's in it for you?
Rewarding our employees is important to us, which is why we offer a range of fantastic benefits, such as:
* Hybrid working, minimum of 3 days in the office, 2 from home per week.
* Annual bonus.
* 23.5 days holiday, increasing to 28.5 days over the first 5 years of service, plus bank holidays.
* Option to purchase up to 5 days additional annual leave.
* 6% employer's pension contributions.
* Salary sacrifice pension scheme option.
* Annual pay reviews.
* Enhanced family-friendly leave and pay.
* Length of service awards.
* 50% employee discount on Natures Aid products.
* Access to hundreds of free e-learning courses on our in-house learning platform.
* Free onsite parking.
* We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programmes all year round.
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