JOB SCOPE To assist the Front of House Team Leaders to always ensure a professional operation of the department. Act as a role model for seasonal hosts, driving standards and assisting with on-the-spot coaching when required. Carry out ‘Car Park 1’ shifts – managing that division and reporting to Alpha 1 respectively. Deal with guest complaints as first point of contact. Assist Team Leaders with cashing out of vouchers. Carry out ‘Welcome 1’ Shift- covering Business Reception and Wardrobe. Details: Location: Thorpe Park Resort, KT16 8PN Hours: 6 Full Time (split shifts) and 1 Weekends & Holidays Pay: £11.50 Per hour An Ideal candidate will: Be able to work in a team and alone. Be approachable, fun, and friendly to all guests and team members at all times. Good communicator. Customer service skills. Energetic and enthusiastic. Passionate about delivering quality service to our guests. Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK and in return you will get: · 20 FREE tickets to any Merlin attractions worldwide · 25% discount in our retail shops and restaurants · Opportunities to develop and have a longer term career in Merlin · Free bus from Staines station for all employees · 40% discount online off LEGO, and much more Compensation between GBP £11.50/Hr.-GBP £11.50/Hr.