Responsible To:
Programme Manager for Adult Wellbeing Services & Senior Team Lead
Location:
Based at allocated GP surgeries across the Vale Primary Care Network (Bredon Hill Surgery, Abbey Medical Practice, Demontfort Medical Centre, Merstow Green Medical Practice, Grey Gable Surgery).
Overall Purpose:
To support patients facing low-level mental ill health with one-to-one coaching sessions or group interventions. Providing them with the support and insight to improve their mental wellbeing and enable them to develop improved coping skills and confidence. Using an individually tailored approach drawing on a range of proven tools, Wellbeing Coaching will aim to build the awareness and self-knowledge that will enable people to take greater control of their own mental health and wellbeing.
Key Responsibilities:
·To work closely with the Wellbeing Team and PCN to encourage referrals and a clear understanding of the Wellbeing Coach role/service.
·To provide personalised one-to-one support to individuals using a range of evidence-based tools to improve their mental health.
·To deliver impactful, evidence-based group support to patients on case load using a peer support approach.
·Help people to identify any wider issues which are impacting on their health and wellbeing, such as debt, loneliness, diet, physical activity or poor housing and make referrals to the Social Prescribing and Lifestyle Advice services.
·Provide a self-help framework for individuals which is action orientated, forward focused and has an emphasis on psychoeducation, physical and cognitive strategies and selfcare.
·Develop and implement monthly mental wellbeing drop-in sessions for patients to find out more about the service, book appointments and receive signposting information.
·To manage and prioritise caseload, in accordance with needs, priorities and urgent support required by individuals.
·Utilise questionnaires, assessments and outcome tools to measure baselines and agree individual outcomes – ensure this information is accurately recorded.
·To refer people back to other health professionals/agencies where appropriate.
·To build effective relationships with key staff in GP practices, attending relevant meetings and becoming part of the wider network team, giving information and feedback on wellbeing coaching.
·To promote the role of Wellbeing Coaching within the GP surgeries to boost referrals.
·To work in partnership with other local agencies to raise awareness of wellbeing coaching and to promote the service widely and its benefits.
·To seek regular feedback about the quality of services and the impact of wellbeing coaching, preparing and providing both written and verbal feedback and reports on performance.
·To use appropriate systems for data capture, case management, feedback and reporting, to include EMIS, adhering to data protection legislation and data sharing agreements.
·To work as part of the team to seek feedback, continually improve the service and contribute to business planning.
Other Responsibilities:
·This role will involve working full time in different surgery locations each working day. The ability and means to travel independently across Worcestershire is essential.
·There may be occasional evening and weekend work which will be considered as part of your normal working hours.
In addition, all ONSIDE employees are expected to:
·Work within the organisation’s stated principles and values, adhering at all times to the organisational policies, procedures and guidelines
·Take responsibility for safeguarding appropriate to your role and raise any potential concerns with the ONSIDE’s Safeguarding and Professional Guidance Lead
·Contribute to the growth and ongoing sustainability of the organisation
·Demonstrate a commitment to equal opportunities, social inclusion and individual empowerment
·Show a commitment to personal, professional and organisational development
·Take responsibility for your wellbeing, accessing the support and resources in place to support you and your wellbeing
·Contribute to organisational promotional and networking activities
·Work flexibly and co-operatively with colleagues to support the needs of the organisation
ONSIDE People:
* are passionate about what they do
* value difference
* are creative in their approach
* are committed to fairness and justice
While the job description provides the main duties and responsibilities for the position, it is not definitive, and employees are expected to carry out any additional duties compatible with their skills and abilities. The above may be subject to change and alteration from time to time with the prior agreement of the job holder.
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