Job Summary: The successful candidate will be responsible for leading the HR function, overseeing people management, and driving business growth in the hospitality sector.
Post reports to: Directors
Responsibilities:
* Lead on all HR related matters, including people management, recruitment, and employee relations.
* Develop and maintain a strong company culture that leads to improved team retention.
* Work with Line Managers to identify training and development requirements.
* Manage the mandatory Health and Safety training modules.
* Ensure all team one to ones and probation meetings are held in a timely and professional manner.
Main areas of responsibility:
* Recruitment and onboarding:
o Oversee fair and best practice throughout the recruitment process.
o Advise and support managers on best practice and interview techniques.
o Prepare offer of employment letters and contract of employment.
o Collect references.
o Manage the onboarding process.
* Retention:
o Develop and maintain a strong culture that leads to improved team retention.
o Periodically calculate retention rates and ensure they are in line with expectations.
* Training and Development:
o Work with Line Managers to identify training and development requirements.
o Mentor/coach Line Managers in best practices.
o Review and evaluate training.
o Manage the mandatory Health and Safety training modules.
o Ensure all team one to ones and probation meetings are held in a timely and professional manner.
* Employee Relations:
o First point of contact for all employee related issues.
o Ensure all policies and procedures reflect current legislation.
o Support and mentor managers with capability/disciplinary issues.
o Lead on internal communication initiatives helping managers embed change requirements.
* Reward and Recognition:
o Manage the Employee of the Month award.
o Analysis and development of employee surveys.
o Develop and manage wellbeing initiatives.
o Oversee quarterly newsletter to improve communication with the team at all levels.
o Ensure regular team events are diarised and promote attendance from all within the business.
* External Relationships:
o Create relationships with local learning establishments, apprentice providers, and universities to bring talent into the business.
o Drive the Charitable agenda, specifically young people and work initiatives.
Other duties include:
* Office management:
o Ensure office rules are upheld.
o Manage office supply levels.
o Liaise with external provider to ensure IT requirements are delivered.
o Support the Estates General Manager where necessary.
* Payroll:
o Add new starter information to the payroll system.
o Add employee changes to the payroll system.
o Work with Finance team to manage the payroll process.
* Compliance:
o To adhere to all company Health and Safety rules and regulations at all times.
o To adhere to all Company policies and procedures at all times.
Benefits:
* 30 days holiday
* Staff discount on accommodation
* Food and beverage
* Staff events
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