Job Description Vehicle Technician general spec for FJ Chalke group. Day to day, you will: - Carry out routine maintenance and servicing checks and repairs in line with the requirements of the manufacturer, - Run fault diagnostics on engine, transmission, brakes, air conditioning, security features, fuel systems etc., - Carry out repair / service operations to engine units, drive trains, suspension components, brakes, air conditioning systems, electrical, emissions systems and all interior trim components etc., - Carry out electronic vehicle health checks, - Communicate directly with customers to identify / understand concerns with vehicle running performance and to advise about technical issues, - Road test vehicles on completion of repair / service work, also accompanying customers for demonstration of vehicle concerns or faults, - Receive ongoing manufacturer training, both in-house and external training centres, - Comply with company and manufacturer disciplines and procedures, - Support others around the business by performing to the best of your ability, - Be part of the reason our customers keep on coming back The ideal candidate: - Is positive, punctual, hardworking, flexible and driven - Has main dealer experience - Possesses technical knowledge of a range of vehicle makes and models - Is literate and numerate, with the ability to communicate clearly with customers and colleagues alike - Can follow instructions and work alone without supervision - Demonstrates a strong customer focus and takes pride in delivering a high-quality experiencethat is second-to-none. - Is well-presented and able to engage and build positive relationships with customers and colleagues. - Will be honest with high levels of integrity. - Can work quickly, while maintaining quality assurance in order to maximise workshop capacity - Thrives and remains calm under pressure, whilst meeting deadlines Key requirements: - Qualified & experienced Vehicle Technician - NVQ Level 3, or equivalent ( essential ), - Full UK driving licence with less than 6 penalty points, - A desire to provide exceptional customer experiences, - Computer literate and can easily learn new systems. Why choose FJ Chalke? - Approachable, open door management policy, - Great company culture – we ’ re a family business and have been since 1929, - Competitive basic salary, - Monthly bonus opportunities (Except Gillingham), - Annual profit share scheme (eligible after one year ’ s service), - 22 days annual leave plus Bank Holidays (rising with length of service), - Excellent career growth and development opportunities, - Ongoing training and development, - Company pension, - Free eye tests, - Discounts for employees and their family, - Company-funded social events, - Award-winning company that constantly strives for excellence. Salary: competitive basic, DOE, plus monthly bonus opportunities Working pattern: - Monday – Friday: 8:30am – 5:00pm - Alternate Saturdays: 8:30am – 12:30pm (Except Gillingham)