Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our mission- we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
1. Think without limits - Think fast, think fearlessly, and take the team with you
2. Own it and back yourself - Own the basics, own your role and own the results
3. Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job Description
As a Operations Manager your key responsibilities will include:
4. Strategic Planning
Develop and implement operational strategies to achieve organisational goals.
Collaborate with senior management to align operations with overall business objectives.
5. Team Leadership
Lead and motivate a diverse team of operational staff.
Foster a positive and collaborative work environment.
Provide coaching and development opportunities for team members.
6. Process Improvement
Identify opportunities for process optimisation and efficiency.
Implement best practices to enhance operational performance.
Continuously monitor and evaluate processes for improvement.
7. Budget Management
Develop and manage operational budgets.
Monitor expenses and ensure cost-effectiveness in operations.
8. Quality Assurance
Implement and monitor quality control processes.
Ensure compliance with industry standards and regulations.
9. Vendor and Supplier Management
Establish and maintain relationships with key vendors and suppliers.
Negotiate contracts and agreements to ensure favourable terms.
10. Communication and Collaboration
Collaborate with cross-functional teams to achieve common goals.
Communicate operational updates and key metrics to leadership
Qualifications
11. Proven experience in a similar Operations Manager role.
12. Strong leadership and team management skills.
13. Excellent analytical and problem-solving abilities.
14. Demonstrated experience in strategic planning and execution.
15. Solid understanding of budgeting and financial management.
16. Effective communication and interpersonal skills