Role: 1st Line IT Support Engineer Location: Fareham Salary: £24,000 - £26,000 MSP Environment | Career Progression | Paid Certifications Are you an ambitious IT Engineer with at least 1 year of IT support experience looking to take your career to the next level? Were working with a growing Managed Service Provider that delivers top-tier IT support to businesses across various industries. Theyre looking for a customer-focused, technically minded 1st Line Engineer to join their team and develop into a future IT expert. Youll be fully immersed in a supportive environment where you can learn from experienced engineers, to develop your troubleshooting skills, and work towards Microsoft, Cisco, and AWS certifications all fully funded Required Skills: At least 1 year of IT support experience (MSP experience is a bonus) Strong troubleshooting skills in Windows 10/11, Microsoft 365, and basic networking Knowledge of Active Directory, Group Policy, and basic hardware troubleshooting Benefits Package: Competitive Salary (£24,000 - £26,000) Paid Certifications & Training Microsoft, AWS, Cisco & more Rapid Career Progression clear path to 2nd & 3rd Line roles Exposure to Cutting-Edge Tech cloud, virtualization, cybersecurity & more Private Medical Cover & Sick Pay Annual Leave Bank Holidays Supportive & Collaborative Team Environment If youre looking for an exciting opportunity in a thriving MSP with amazing career growth, click APPLY NOW and send your CV for immediate consideration