Job summary An exciting opportunity has arisen for a full time Quality & Risk Administrator within the Sexual Health Services, to work across our Maidstone and Tunbridge Wells sites in Maidstone, Gravesend, Dartford and Tunbridge Wells. This is a new post within the service which will therefore require the post holder to work with the Directorate to develop the roles effectiveness. You should be self motivated and be able to demonstrate good communication skills, along with a flexible approach to duties. The applicant should be able to also demonstrate an interest to learn new skills. Main duties of the job The main role of the job will be to provide a comprehensive IT, technical and administrative support to the quality & risk leads within Sexual Health. Assist clinical leads in maintaining and extracting reports and audits as and when required. Utilising and updating the Inphase system for Risk management. To be responsible for maintaining, monitoring and reporting patient feedback, highlighting any issues and themes in a timely manner. Manage the data within the risk management systems which includes input, dissemination, statistical analysis, report production. About us Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. Joining us includes a comprehensive benefits package: o At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).o Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefitso Blue Light card eligibility o And more, additional benefits can be found in the benefits documents below Date posted 27 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 359-6942394-T3 Job locations Maidstone Hospital Hermitage Lane Maidstone ME16 9QQ Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level. All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Interview Date: To be confirmed Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level. All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Interview Date: To be confirmed Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. Person Specification Experience Essential Confident and proficient in the use of various IT packages and systems, including the Microsoft Office suite (specifically Outlook, Word and Excel) Confidentiality, Data Protection Act, Information Governance regulations Significant experience of Quality and Risk understanding Ability to work effectively to tight deadlines Desirable Experience of working within Sexual Health Previous experience of working with Lilie Skills Essential Database management Good organisational and time management skills Ability to independently produce reports and presentations Good written communication skills The willingness and ability to work as part of a team Desirable Ability to use Powerpoint Presentations Qualifications Essential 5 GCSE's grades A-C (or equivalent) Good standard of general education Person Specification Experience Essential Confident and proficient in the use of various IT packages and systems, including the Microsoft Office suite (specifically Outlook, Word and Excel) Confidentiality, Data Protection Act, Information Governance regulations Significant experience of Quality and Risk understanding Ability to work effectively to tight deadlines Desirable Experience of working within Sexual Health Previous experience of working with Lilie Skills Essential Database management Good organisational and time management skills Ability to independently produce reports and presentations Good written communication skills The willingness and ability to work as part of a team Desirable Ability to use Powerpoint Presentations Qualifications Essential 5 GCSE's grades A-C (or equivalent) Good standard of general education Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Maidstone and Tunbridge Wells NHS Trust Address Maidstone Hospital Hermitage Lane Maidstone ME16 9QQ Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)