Digital Health and Care Systems Support and Trainer
Location: Ryde, Isle of Wight
Salary: Competitive
Our client is used to remotely monitor more than 250,000 people who need health or care support. The systems are used in people's homes as well as in all types of care homes across the UK. The company is designed to improve lives while saving resources.
Their mission is to completely change the way assistive healthcare technology is delivered, using the latest technologies to increase effectiveness while lowering costs. They work hard, do new things, strive for the best for their customers, and value integrity. They seek team members who wish to grow with them.
About the role
The company is looking for a confident, talented person to join the Ryde office and provide quality support to their existing and potential customers.
Your duties will include:
1. Providing telephone, email, online video, and occasional face-to-face support for their services
2. Support at the client's premises
3. Running training sessions with groups of users by video or in person
4. Running or attending workshops to gather requirements
5. Working with clients to understand their developing needs
6. Creating help and support media
7. Creating social media articles
8. Assembling systems for dispatch to clients
9. Testing of new features under development
What they can do for you
With their success comes opportunities to progress, influence, find new skills, and join a growing company. They are friendly and supportive and will challenge you to be your best in this fast-paced environment. They offer a competitive salary subject to your experience.
About you
You will need the skills to fulfill the role. You are likely to be a recent graduate competent with technology, possessing good communication skills and written English. You will be expected to take initiative and have the self-motivation to push forward and make this a success.
To Apply
If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
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