Dumfries, United Kingdom | Posted on 17/01/2025
Scottish Dental Care is a clinically-led and patient focused dental provider, offering high quality dental care to our patients across Scotland. Patient treatment is our number one priority and we offer a full range of NHS and private treatments to suit all patient needs and budgets.
Our highly trained dental professionals endeavour to provide our patients with the best possible care within one of our growing number of modern dental clinics
Job Description
An exciting opportunity has arisen for an experienced Dental Reception Manager with previous dental, clinical knowledge to join Dumfries Dental Clinic & Implant Centre.
We are looking for an experienced Dental Reception Manager with strong clinical knowledge, exceptional communication skills and a personable approach to patients and colleagues.
Duties and Responsibilities:
* Meeting and greeting patients, providing a great first impression
* Booking and amending appointments in an efficient and accurate manner
* Answering incoming calls
* Updating patient details and records
* Answering and dealing with patient email enquires
* Managing the smooth running of the practice administration and reporting
* Making patients aware of dental services we offer
* Handling payments and carrying out end of day cashing up
* Accessing sensitive information whilst maintaining patient confidentiality
* Liaising with dental laboratories, dentists and other third parties to ensure smooth running of the practice
* Keeping reception area and desk clean and tidy
The ideal candidate will have:
* Previous experience as a Dental Receptionist
* Experience in use ofEXACT Software Of Excellencedental software is desirable
* Excellent communication and customer service skills
* Outstanding organisation skills and attention to detail
* Ability to multi-task and forward plan
* Someone who can create a positive, memorable experience that patients will recommend to their friends and family
* Real pride and passion for what you do
* Punctual
* Be self-motivated with ability to work individually and in a team
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