Job Overview:
Zental is looking for a proactive and organised Dental Lab Administrator to join our team and oversee the daily operations of our dental lab. The successful candidate will play a key role in maintaining efficient lab operations, including overseeing the upkeep of the lab, managing invoices, ordering components, handling logistics and delivery, and ensuring the proper maintenance of machinery. As a part of the Zental family, you’ll work closely with lab technician(s) and management to ensure high-quality and timely service delivery to our clients, in line with our commitment to excellence in the dental industry.
Key Responsibilities:
1. Lab Upkeep:
1. Ensure the dental lab is clean, organised, and well-maintained.
2. Implement and enforce health and safety protocols within the lab, following Zental’s established standards.
3. Oversee the management of supplies and materials to ensure an efficient and safe working environment.
2. Invoicing:
1. Prepare, process, and manage invoices for lab services, ensuring accuracy and timely billing.
2. Track payments and follow up on overdue accounts, providing consistent updates to the Zental finance team.
3. Coordinate with finance teams for billing and payment queries, ensuring smooth financial operations.
3. Ordering Components:
1. Manage inventory of all components, materials, and tools required for lab production.
2. Order components and supplies in line with Zental’s purchasing procedures, ensuring timely availability of materials.
3. Liaise with suppliers to ensure timely delivery of materials, maintaining strong relationships with vendors.
4. Logistics and Delivery:
1. Oversee logistics for the delivery of finished products to clients or dental practices, ensuring timely and efficient service.
2. Coordinate with shipping and courier services to ensure all deliveries meet Zental’s quality standards.
3. Maintain accurate records of all deliveries and track shipment status, providing status updates to clients as needed.
5. Maintenance of Machinery:
1. Monitor and ensure the proper functioning of all lab machinery and equipment in line with Zental’s maintenance protocols.
2. Schedule regular maintenance and repairs to prevent downtime, coordinating with service technicians for prompt resolutions.
3. Maintain detailed records of maintenance schedules and repairs to ensure the longevity and functionality of equipment.
6. Administrative Support:
1. Handle general administrative tasks such as filing, record-keeping, and documentation, supporting the smooth operation of the lab.
2. Maintain lab records and inventory logs in compliance with company policies and Zental’s quality standards.
3. Provide support to the lab team and assist with project management and resource allocation as needed.
Skills and Qualifications:
* Proven experience in administrative or office management, preferably in a dental lab or healthcare setting.
* Strong organisational skills with the ability to multitask and prioritize tasks.
* Knowledge of dental lab operations and components (preferred but not required).
* Excellent communication and interpersonal skills.
* Strong attention to detail and accuracy, ensuring all operations align with Zental’s standards.
* Ability to manage logistics, deliveries, and inventory effectively.
* Familiarity with invoicing and basic accounting principles.
Physical Requirements:
* Ability to stand, walk, and sit for extended periods.
* Occasional lifting of supplies and materials.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Dental Lab Administration
Industries: Dental Services
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