Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world.
We have an amazing opportunity right now to join our Service department based in the South West region- covering customers such that include Bristol Airport, as a Field Service Engineer – III.
Please note when travelling to work, you are paid door to door, so no gifted travel time is required, you will receive a company vehicle, company credit card, mobile phone, laptop, overtime, on-call and bonus.
This is a critical position where you troubleshoot, service, install and repair Baggage and X-ray equipment, strong knowledge of mechanical and electrical systems would be required for this role.
We’re looking for someone with drive energy and strong self-motivation who is eager to work on high visibility projects.
Join us and we’ll help build your career further, offering excellent opportunities for growth across the business, both locally and globally. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Due to the sensitive nature of the work involved, we can only consider applicants that are eligible for the UK security clearance.
Responsible for meeting daily service repair needs and driving customer satisfaction.
Installs, repairs, and maintains equipment in the field; provides customer training as required.
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.
Assesses product/equipment performance based on field support data; Seeks to provide technical support to customers and other service professionals as required.
May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.
Establishes and maintains a close relationship with senior level FSE’s and Product Managers to support the needs of the customer and remain aware of current technical trends.
Comply with and ensure department compliance with Company health, safety and environmental policies.
Associate’s Degree or Related Trade Certification Level 3 Engineering qualification (electrical, electronic, mechanical).
Experience with mechanical and Air- conditioning Systems desirable.
Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
Some experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
Experience in troubleshooting, field repair or technical support activities centred on Electrical and Mechanical systems and equipment is desirable.
Must be willing & able to travel at short notice.
An element of manual handling will be required.
Diversity and Inclusion:
All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.
At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ()or LinkedIn.