About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Procurement department which provides support services to the wider OCS Group and our front-line colleagues.
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills and behaviours attached to their roles.
About The Role:
Reporting to the Category Manager of Hire & Equipment, the Hire Controller will manage all hiring of equipment for Hard services at OCS, managing spend leakage and reporting back to our sole supplier to increase their offering. Working alongside our helpdesk in Scotland to ensure the equipment is managed effectively.
Reporting data back to the business and stakeholders of how our hire spend is being managed and looking for opportunities to grow the account. This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.
Key Responsibilities:
* Proven experience in a Purchasing Customer Service role, preferably handling in-bound order enquiries where you have used your skills and experience to successfully complete transactions and satisfy internal customers.
* Previous experience in the hire or construction industry would be advantageous but not essential.
* Experience in developing and utilising product knowledge, eager to understand our product range and the wider OCS business.
* Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers.
* Comfortable using your own judgment and initiative to make decisions in line with our company policies.
* An effective team member with a highly supportive, collaborative approach.
* A flexible and adaptable approach; you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy.
* A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels.
* A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role.
General:
* Avoid conflict of interests between personal interests and the interests of the UK & Ireland group.
* Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
* Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders.
* Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the departmental functions reporting into them.
* Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible.
Qualifications/Experience:
* Previous experience in Hire equipment.
* Purchasing administration.
* Strong influencing skills.
* Operational and tactical supply chain experience, ability to be reactive.
* Results driven with a flair for negotiation.
* Excellent verbal and written communication skills.
* Data focused with a proven track record for generating ideas for cost reduction.
* Demonstrable knowledge of owning supplier management and performance measurement.
* A strong team player with the ability to work in a cross-functional team.
* Ability to build sustainable and productive relationships with suppliers.
* Uses data and market research to make recommendations for improvement.
Desirable:
* Security clearance.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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