Patient Care To support the Team Managers to provide operational management, supervision and quality assurance to ensure that high standards of patient care are maintained across the service, Contribute to or be working towards contributing to the shift manager rota on a regular basis and to manage the shift in accordance with key performance indicators and service standards, this will include fixed shifts as well as proactively responding to service needs to cover shifts when there is planned and unplanned vacancies. Line, Team and Base Management To deputise for Team Managers to support their team members during times of annual leave and absence, Ensure that staff adhere to relevant BrisDoc policies such as Health and Safety, Information Governance, and Care Quality Commission standards, To deputise for Team Managers to manage their treatment centre during times of annual leave or absence, Create a positive working environment for clinical and operational staff and monitor staff experience, taking action where necessary to improve staff satisfaction, Ensure that leading by example, the team can flex and adapt to a changing situation when required, Rota Management Tosupport the Team Managers with filling the operational rota in their Rota Person of the Week duties and assist with weekend and Bank Holiday planning, To assist with planning contingencies for unexpected absence that may impact shift cover Ensure that rota management is undertaken in a timely and resource efficient way, Attendance at determined leadership team meetings at BrisDoc headquarters. Communication and Collaboration Facilitate open and effective communication within the team and across departments, Foster a collaborative working environment, promoting teamwork and a shared sense of purpose, Build and nurture strong internal relationships, valuing and leveraging the strengths of each team member, To assist with putting in place effective internal staff communications so that team members are kept informed about the performance and delivery of the service as well as wider BrisDoc news and developments, Ensure that staff are valued and appreciated for their contribution to the service. Induction, Training and Development To support the Team Managers with the induction, training and development of operational staff, To help identify training needs of staff and support Team Managers in planning appropriate training and development.