Our New Business:
We are opening a new and exciting independent deli/coffeeshop in Princesshay, Exeter. This is going to be one of the newest and hottest things coming to Exeter and bring something completely new and unique to the city! We will be offering deliciously moreish 'fast food for foodies' for breakfast and lunches for office workers, shoppers or just people looking for amazing food options! Plus the best locally roasted coffees and more!
Job Role:
We are seeking a passionate and dedicated Manager to oversee our exciting new deli/coffeeshop opening soon in central Exeter! As our Manager, you will be the face of our establishment to our customers and be responsible for all areas of our business and team leadership. This is an exciting role where you will be a huge part of the success going forward as well as the responsibility to make important business decisions.
The ideal candidate will have a passion for food, enjoy working in a fast-paced setting, possess strong leadership skills and have a successful background in offering great hospitality. You will ensure we offer an exceptional experience for our customers while managing all daily activities, including managing the preparation of our food, a hands-on approach to supervising staff, maintaining food safety standards, and fostering a welcoming atmosphere for our customers.
Duties:
* Supervise and lead our team providing guidance and support to ensure high-quality service.
* Oversee food preparation and production processes, ensuring compliance with food safety regulations.
* Manage inventory levels, placing orders for supplies as needed to maintain efficient operations.
* Develop and implement training programs for new employees, focusing on food safety, customer service, and operational procedures.
* Create and maintain work schedules/rota for staff to ensure adequate coverage during peak hours.
* Handle customer inquiries and complaints professionally, striving to resolve issues promptly.
Requirements:
* Proven experience in a supervisory role within the hospitality or restaurant industry.
* Strong knowledge of food safety practices and regulations.
* Excellent leadership skills with the ability to motivate and manage a diverse team.
* Experience in food preparation and production processes is essential.
* Exceptional communication skills, both verbal and written.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* A passion for delivering outstanding customer service.
If you are the best team leader around, have a passion for food and great customer service and want to be part of the newest and hottest businesses coming to Exeter, we would love to hear from you!
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Discounted or free food
* Employee discount
Schedule:
* Day shift
* Monday to Friday
* Weekend availability
Experience:
* Hospitality: 3 years (required)
* Customer service: 1 year (preferred)
* Management: 1 year (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: Cafe Manager - Nov 24
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