Are you a skilled insurance professional with a strong background in marine programs and business development? Join us as a National Marine Insurance Programs Manager and lead the way in delivering tailored insurance solutions, building client relationships, and driving growth for our national portfolio.
Your Role
As the National Marine Insurance Programs Manager, you will be responsible for overseeing a diverse portfolio of marine cargo insurance accounts, focusing on client satisfaction, retention, and business growth. You will be the main point of contact for clients, building strong relationships and crafting effective insurance programs. This role also includes leading a team, contributing to strategic sales initiatives, and implementing risk management solutions that align with client needs and business objectives.
Your Responsibilities
1. Build and maintain strong relationships with clients, insurers, and internal stakeholders
2. Develop and execute a national sales strategy for marine insurance products
3. Manage a portfolio of marine cargo insurance accounts, ensuring high levels of client satisfaction and retention
4. Serve as the primary client contact, promptly addressing inquiries and resolving issues
5. Lead and manage a dedicated team, setting objectives and driving performance
6. Prepare, present, and manage insurance proposals, endorsements, and renewals
7. Conduct risk and insurance program reviews, recommending cost-effective solutions
8. Design, build, and implement comprehensive risk and insurance programs
9. Identify emerging client needs to inform new product and service development
10. Ensure compliance with industry standards and mitigate errors or omissions
Your Skills and Experiences
1. Degree in Business Management or related field; Associate or Fellow of the Chartered Insurance Institute (preferred)
2. Minimum of 5 years in a senior account management role, with business development experience
3. At least 2 years in a team leadership role
4. Strong expertise in customer relationship management, consulting, and project management
5. Analytical, consultative, and solution-oriented approach to client needs
6. High-level knowledge of general insurance products and FCA compliance requirements
7. Excellent communication, leadership, and influencing skills
8. Proficient in Microsoft Office (Word, Excel, PowerPoint)
9. English proficiency (additional European languages preferred)
10. Ability to travel nationally up to 50% of the time
Good Reasons to Join
This role is integral to the Nacora team and for the successful individual this is a superb opportunity to become a valued team member. For the successful individual, we are offering a competitive salary plus bonus scheme with 26 days holiday plus bank holidays, 2 volunteering days, life assurance and private health insurance. You can also join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
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