Azure Cloud Engineer
Salary: £50k - £70k DOE
Location: Exeter - Hybrid working (2/3 days per week on-site)
Eligibility: SC clearance eligibility required
Overview:
Join an international team of architects, engineers, and scientists working on a critical national infrastructure program. This role offers the opportunity to work on a cloud-based supercomputer program, all powered by 100% renewable energy.
Responsibilities:
1. Debug and diagnose platform issues for individual customer services running on Microsoft Azure Cloud Platform.
2. Coordinate with internal and external teams to find resolutions and create positive outcomes for partners and customers.
3. Drive technical and procedural improvement across support and identify scope of automation.
4. Monitor Azure Alerts, deploy CI/CD pipelines and repositories, and demonstrate ownership of incident tracking, triage, mitigation, and resolution.
5. Own and drive customer-reported issues until resolution in accordance with SLAs / SLOs / KPIs designed for the customer initiative.
6. Contribute to security/compliance to bring the initiative to be compliant with various standards like GDPR, ISO, SOC, etc.
Qualifications:
1. Microsoft Certified: Azure Administrator Associate (AZ-104)
2. Azure Security Engineer Associate (AZ-500) (Good to have)
3. Identity and Access management (SC-300) (Good to have)
4. Device Management (MD-102) (Good to have)
5. ITIL v4 (Good to have)
6. Windows Server certifications (Good to have)
7. DevOps Engineer Expert (AZ-400) (Good to have)
8. Azure Solutions Architect Expert (AZ-305 or AZ-303/AZ-304) (Good to have)
Day-to-day:
1. Diagnose and mitigate platform faults resulting in service disruption for customer services deployed on Microsoft Azure Cloud Platform.
2. Monitor alerting noise, take actions to reduce noise, and increase signal fidelity.
3. Work under strict SLAs, adapt to a diverse and changing environment, and partner with peers to improve tools, processes, and customer support.
4. Write, test, debug, and execute Azure PowerShell scripts, Runbooks, Policies, etc., to enable Azure Managed Experience for select customers.
5. Create and maintain documentation of scenario-based TSGs, Operational Documents, and Process documents.
Benefits:
1. Opportunity to work on a cutting-edge supercomputing program.
2. Collaborate with international experts in the field.
3. Competitive compensation package.
4. Hybrid work model with remote working options.
If you are passionate about cloud engineering and ready to take on this exciting challenge, we encourage you to apply for this role.
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