Job summary St Austell Healthcare are looking for a full time rota co-ordinator to join our busy team. The post holder will work closely with the Operations Manager to create rotas and organise room planning for our medical staff across all our sites. We offer: 6 weeks (pro rata) annual leave per year, plus statutory bank holidays. Extra annual leave for long service Organisational sick pay dependent on length of service NHS pension scheme membership Electric car and bike salary sacrifice schemes Free staff wellbeing support Free staff social events Main duties of the job Main Duties: Undertake the smooth, accurate and efficient entry of appointment templates onto the clinical system each week from the rota; ensuring adequate room capacity; Creating the weekly medical student rota; Complete a monthly room plan spreadsheet with all clinical rotas. Ensure this is kept up to date and followed to ensure capacity is not exceeded for all sites. Ensuring the correct clinician is in an appropriate room, and that this is marked on the clinical system (SystmOne); Ensuring correct appointment templates are applied to SystmOne for all clinical staff. About us St Austell Healthcare has a strong multidisciplinary team comprising GPs, ANPs, Nurses, Paramedics and Pharmacists and an ethos for innovation and collaboration with health and social care partners. We are an award winning, happy team and take pride in our work and the care we offer our 38,000 patients. We are constantly seeking new ways of working to enhance service provision and the patient experience, introducing new technologies and methods of working to meet the expectations of our patient group. We are ambitious and wish to provide the best service we can for the people of St Austell. Date posted 13 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A0543-25-0000 Job locations 1 Wheal Northey St Austell Cornwall PL25 3EF Job description Job responsibilities Main Duties and Responsibilities (not exhaustive) Apply appointment templates to SystmOne Amend/delete appointment templates Amend/delete slot types Complete a monthly room plan spreadsheet with all clinical rotas; ensure this is kept up to date and followed to ensure capacity is not exceeded for all sites, alongside ensuring the correct clinician is in an appropriate room, and that this is marked on SystmOne Ensure meetings and training are blocked on rotas on SystmOne Ensure the clinician supervising the Trainee GPs is in the header of the SystmOne template Liaise with the Operations Manager regarding Online Bookable Appointments. Apply Social Prescribing, Pharmacist, Mental Health and MSK clinics on to SystmOne Change and amend clinics that are live on SystmOne when requested Check for unused appointments and liaise with Operations Manager Liaise with Booking Team regarding clinics on the system Liaise with service leads to review rotas as required by the Operations Manager Support the Operations Manager in maintaining St Austell Healthcares annual leave database. Data & Computer Skills (not exhaustive) Effective use of computer and telephone systems SystmOne Clinical System Effective use of NHS.net for e-mail Maintain accurate electronic records Teamwork Prioritise workload according to daily requirements, through consultation with other team members Develop and maintain effective working relationships with colleagues Be flexible with other members of the team when covering absence.May be required to do overtime to support with other team members annual leave Maintain a pleasant and tidy working environment Be punctual Job description Job responsibilities Main Duties and Responsibilities (not exhaustive) Apply appointment templates to SystmOne Amend/delete appointment templates Amend/delete slot types Complete a monthly room plan spreadsheet with all clinical rotas; ensure this is kept up to date and followed to ensure capacity is not exceeded for all sites, alongside ensuring the correct clinician is in an appropriate room, and that this is marked on SystmOne Ensure meetings and training are blocked on rotas on SystmOne Ensure the clinician supervising the Trainee GPs is in the header of the SystmOne template Liaise with the Operations Manager regarding Online Bookable Appointments. Apply Social Prescribing, Pharmacist, Mental Health and MSK clinics on to SystmOne Change and amend clinics that are live on SystmOne when requested Check for unused appointments and liaise with Operations Manager Liaise with Booking Team regarding clinics on the system Liaise with service leads to review rotas as required by the Operations Manager Support the Operations Manager in maintaining St Austell Healthcares annual leave database. Data & Computer Skills (not exhaustive) Effective use of computer and telephone systems SystmOne Clinical System Effective use of NHS.net for e-mail Maintain accurate electronic records Teamwork Prioritise workload according to daily requirements, through consultation with other team members Develop and maintain effective working relationships with colleagues Be flexible with other members of the team when covering absence.May be required to do overtime to support with other team members annual leave Maintain a pleasant and tidy working environment Be punctual Person Specification Experience Essential Good keyboard / IT skills Experience of working in a fast paced, busy environment Previous experience within General Practice Desirable Knowledge of Data Protection / GDPR and how this is applied in General Practice Experience of using SystmOne clinical system Awareness of the importance of safeguarding Previous experience working with Rotas Skills Essential Self-motivated, with the ability to use own initiative Ability to cope with change Able to work on own, and as part of a multi-disciplinary team Be able to multi-task and follow tasks through to their conclusion Ability to work with changing, and sometimes conflicting, priorities with supervision Ability to remain calm, friendly and professional under pressure Ability to solve problems within area of work/knowledge Effective written and oral communication, and interpersonal skills Desirable Demonstrable experience of SystmOne clinical system. Flexible in approach to work Interested in / aptitude for learning new skills and taking on new challenges Qualifications Essential Educated to GCSE grade C and above in Maths and English or Substantial experience in similar role would be considered Desirable CLAIT certificate Person Specification Experience Essential Good keyboard / IT skills Experience of working in a fast paced, busy environment Previous experience within General Practice Desirable Knowledge of Data Protection / GDPR and how this is applied in General Practice Experience of using SystmOne clinical system Awareness of the importance of safeguarding Previous experience working with Rotas Skills Essential Self-motivated, with the ability to use own initiative Ability to cope with change Able to work on own, and as part of a multi-disciplinary team Be able to multi-task and follow tasks through to their conclusion Ability to work with changing, and sometimes conflicting, priorities with supervision Ability to remain calm, friendly and professional under pressure Ability to solve problems within area of work/knowledge Effective written and oral communication, and interpersonal skills Desirable Demonstrable experience of SystmOne clinical system. Flexible in approach to work Interested in / aptitude for learning new skills and taking on new challenges Qualifications Essential Educated to GCSE grade C and above in Maths and English or Substantial experience in similar role would be considered Desirable CLAIT certificate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name St Austell Healthcare Address 1 Wheal Northey St Austell Cornwall PL25 3EF Employer's website https://www.staustellhealthcare.co.uk/ (Opens in a new tab)