We’re looking for a Data Insight Officer to support our Income Generation team by providing data-driven insights, helping us optimise our fundraising and marketing efforts, and identifying opportunities for growth.
About The Job
Deadline: Mon 2nd December 2024
Interview Date: 11th December 2024
Job Description
37.5 hours per week
At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.
Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms have a homely feel.
The role:
Are you passionate about using data to drive strategic decisions and make a real difference? Join our team as a Data Insight Officer! At Bluebell Wood Children’s Hospice, we’re committed to making a meaningful impact, and data plays a critical role in achieving our ambitious goals.
As the Data Insight Officer, you will:
1. Analyse donor data to identify trends, patterns, and income-generation opportunities.
2. Provide actionable insights to inform fundraising strategies and campaigns.
3. Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
4. Support income generation by collaborating with fundraising teams to design and evaluate initiatives.
5. Manage and maintain the integrity of our CRM system (Donorflex), ensuring accurate data segmentation for targeted campaigns.
6. Conduct market research to benchmark against industry standards and inform strategic planning.
7. Prepare and present detailed reports and insights to senior management and board members.
What We’re Looking For:
Essential:
1. Minimum 1 year of experience in data analysis, preferably within a fundraising or marketing environment.
2. Proficiency in data analysis software and tools (e.g., Excel, SQL).
3. Experience working with CRM systems (e.g., Donorflex, Raiser’s Edge) and data visualisation tools (e.g., Tableau, Power BI).
4. Strong analytical and problem-solving skills with the ability to interpret complex data sets.
5. Excellent written and verbal communication skills.
6. Strong organisational skills and attention to detail.
Desirable:
1. Experience working within the charity or nonprofit sector.
2. Familiarity with SEO strategies to support marketing and fundraising campaigns.
3. Advanced knowledge of data visualisation and reporting tools.
Why Work With Us?
At Bluebell Wood Children’s Hospice, you’ll be part of a passionate team dedicated to making a positive impact. We offer a supportive work environment where your insights can directly influence our success. In addition to making a difference, we offer opportunities for professional development, flexible working arrangements, and the chance to be part of a mission-driven organisation.
We can offer the following benefits:
1. 33 days’ annual leave with the option to buy and sell
2. Sick pay
3. Health Care Cash Back Scheme
4. Free counselling sessions
5. Enhanced maternity pay
6. Enhanced paternity pay
7. Enhanced parental bereavement leave
8. Compassionate leave
9. Salary sacrifice scheme
10. Training & Development
11. Investment in your wellbeing
12. Volunteering & shadowing days
13. Free parking on main site
14. Free drinks and subsidised meals
15. Time off in lieu
16. Uniform
17. Eligible for NHS Blue Light Card
18. Eligible for The Company Shop
How To Apply
Instructions: For informal enquiries please contact Kelly Gerrard on 01709 517360, or email Kelly.gerrard@bluebellwood.org
Download the job description and person specification here - Job Description
Download your application form here - Application Form
Please download the job description and person specification for more information and if you think you have what we are looking for, download and complete the application form and return it to recruitment@bluebellwood.org
Contact Name: Kelly Gerrard
Contact Email: Kelly.gerrard@bluebellwood.org
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