Role Overview We are currently looking to grow our pool of casual Food & Beverage Assistants to support the team as and when required. Ideally you will be hardworking, enthusiastic & sales oriented as well as having a flexible approach. You will be part of the team working across Birmingham Museums Trust unique food and beverage outlets; including the Signal Box Cafe and Edwardian Tea Room. You may be required to work at other BMT sites from time to time as the business requires. You will be preparing and serving food and drink, always delivering excellent customer service. You'll be proactively upselling and ensuring that visitors have a great experience of dining with us. A trip to the cafe is an important part of the visitor experience at any museum, so you will play a critical role in the customer journey Most of the shifts you may be asked to cover will be during our normal opening times (ie: 10am - 5pm daily, including weekends). By applying for these roles you are confirming that you are available to work various shifts as and when required during these times. Further information can be found in the job description, which we recommend you read fully before applying. To apply you must ensure all parts of the application form are completed in full (including all your previous employment history). You will need to explain in your supporting statement why you believe you are a suitable candidate, what particular qualities and experience you have relevant to this role, and what you can bring if appointed. (CVs are not accepted). However, if you have any additional access needs, please do get in touch with the recruitment team (recruitmentbirminghammuseums.org.uk) and we will endeavor to support you with alternative application processes. Interviews will be taking place in person in January with Noor Miah (Food & Beverage Manager) and Thomas Cruikshank (Venue Hire Food Manager / Head Chef). In advance of the interview, you will receive a copy of the interview questions to prepare, and you will have an opportunity to express any reasonable adjustments you might need. We are an inclusive employer and recruit on capability, welcoming applicants who are suitably experienced. Any offer of employment will be subject to pre-employment checks being carried out. Close date for applications is 29 December 2024