Employer: Birmingham Community Healthcare NHS Foundation Trust
Employer type: NHS
Site: Hodge Hill Primary Care Centre
Town: Hodge Hill
Salary: £23,615 per annum
Salary period: Yearly
Closing: 12/02/2025 23:59
Interview date: 27/02/2025
Band 2 Falls & Fracture Prevention Service Administrator
NHS AfC: Band 2
Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
An exciting opportunity has arisen within Falls & Fracture Prevention Service for an administrator to provide office, administrative and general non-clinical organisational support to the service working under the direction or supervision of the Therapy Hub Senior Administrator.
Main duties of the job
* Provide an efficient and effective administrative service as required for the Falls Team.
* To deal with enquiries via telephone and face to face, communicate information effectively, taking good quality information and ensuring messages are passed on clearly and within timescales set.
* To book therapists appointments and to update appropriate systems to record booking as per in house training.
* To make arrangements for meetings if required including the distribution of agendas and minutes, booking venues and catering.
* To maintain effective systems for the filing, retrieval and archiving of documents and correspondence.
* To maintain records systems within the service, including the maintenance, filing and archiving of patient notes and to provide other administration support as required to Falls Team in line with Job Description and Person Specification.
Working for our organisation
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Detailed job description and main responsibilities
Please refer to attached job description and person specification for full details of main responsibilities of job role.
Person specification
Qualifications/Training
* GCSE Maths and English Grade C or above or equivalent/or equivalent experience
* RSA II in Word Processing or equivalent
* European Computer Driving Licence (ECDL)
Experience
* Experience of working to deadlines.
* Experience of Microsoft Word, Excel and Outlook
* Relevant experience working within the NHS
* Experience of filing systems
* Experience of diary management
* Knowledge of Rio system
* Experience of the Electronic Staff Record (ESR)
* Clerical/administrative experience.
Skills/knowledge
* Able to prioritize workload & use own initiative
* Good interpersonal skills
* Excellent telephone & communication skills. Ability to deal sensitively & appropriately with service users.
* Understanding & commitment to equal opportunities.
* Willing to learn new skills
* Ability to work effectively as a team player
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
* Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
* Attractive relocation payment if you relocate to the local area.
* Discounts for local and national retailers
* Dedicated well-being services for all employees
* Flexible working where possible
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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