Job Title: Build Support Analyst (047332)
Organisation
Customers, Communication and Technology
Job
Data Analytics
Position Type: Full Time
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Job Purpose:
The Build Support Analyst is responsible for the day to day administration of the Data and Analytics (D&A) environments and application builds. The Build Support Analyst also supports the Build Manager to control the code in non-production test and development environments through initiatives with multiple development streams. The role is to ensure that the environments are maintained to agreed levels and the processes for building releases and controlling code are followed.
Key Accountabilities:
1. Responsible for adherence to the build management processes and toolset ensuring build activities are carried out in a consistent manner to defined standards to best support project delivery.
2. In conjunction with the Operational support organisation responsible for the deployment process into production with the aim of deployments being reversible, automated, and requiring minimal downtime to the live service.
3. Responsible for the documentation and maintenance of the D&A environments and usage strategy so the appropriate environment usage is clear to the D&A development teams.
4. Responsible for the management of environmental configuration, including the communication to the wider team of current and future configurations, and the process by which environments are requested and delivered, this allows developers to quickly provision the required environment they need for their work.
5. Responsible for the continuous improvement of the build processes/tools, making recommendations for improvements to the Build Manager.
6. Responsible for the monitoring of the build failures and reporting on repeat failures and/or issues to feed back into continuous improvement or to escalate back into the development stream leads to address performance and quality of work issues with individual stream members.
Knowledge:
* Good understanding of virtualisation technologies and techniques
* Knowledge of Continuous Integration Techniques and automation tools.
* Understanding of test automation environmental requirements as well as the full test
* Detailed understanding of Agile and Test Led Development methodologies and testing stages
* Strong understanding of code versioning and configuration management processes and tools ideally with ITIL certification.
* Detailed understanding of software packaging and deployment approaches
* Industry knowledge of trends in the build management tooling area.
* Good understanding of the Cloud offerings for provisioning of environments and build management services.
* Good understanding of backup and restore functionality across multiple technologies including Windows and Oracle, as well as 3rd party offerings
* Detailed practical knowledge of at least one source code management system (ideally TFS or VSTS)
Skills:
* Technically competent in a build management tool (such as MS build)
* Proficient in command line utilities (i.e. sqlplus, sqlcmd)
* Strong PowerShell scripting skills
* Process Orientated approach
* Working knowledge of C#, VS test, TFS, SSIS and SSDT
* Ability to build strong relationships cross functionally and drive service improvement outside immediate team.
* Effective communication skills – The ability to communicate complex technical and theoretical messages to business users.
* Structured delivery approach including use of formal governance methods towards controlling delivery and managing associated risks and issues.
Experience:
* Hands on experience in the management and delivery of Data Warehousing environments with multiple layers and reporting marts.
* Experience of working in an organisation with multiple sprint teams in an Agile methodology
* Experience working in an environment with a set release schedule requiring builds to be committed on set dates.
* Proven experience of task automation and continuous improvement.
* Experienced in working with data of a sensitive and/or personal nature and the application of processes to manage the use of that data.
* Experience with MS SQL Server, APS, Oracle and TFS desirable.
The closing date for applications is Sunday 19th January 2025 at 23.59
Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We'll see what we can do.
We understand a confidence gap can get in the way of meeting spectacular candidates. So please don’t hesitate to apply if you think you have what it takes even if you feel you don’t meet all the criteria. We’d love to hear from you.
Inclusivity statement
We are committed to equality, diversity and inclusion. We want to have a workforce that is truly representative, at all levels, of the city we serve. We welcome applications from all people to ensure we have diversity in background, thought and experience. This will enable us to become a more innovative and efficient organisation and help us meet the needs of our customers.
Our goal is to make our recruitment practices as bias-free and inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
We also use anonymising software that removes identifying information pertaining to your protected characteristics such as your name, gender, faith, ethnicity, disability status, age, sexual orientation, from CVs and cover letters to make the shortlisting process fair. When applying for this role, please make sure your application clearly outlines your relevant skills, knowledge, and experience, detailing in each previous job what you were responsible for, what you delivered and what your achievements are.
Additional Information
Please note that you must apply by using your CV and a covering letter. Please think carefully about the skills, knowledge and experience outlined in the job description and ensure your CV reflects the requirements of the role.
We will endeavour to give candidates as much notice as possible however some interviews/assessments will be organised at short notice and will require a degree of flexibility.
Eligibility – Internal employees:
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Our benefit package includes:
* Final Salary Pension Scheme
* Free travel for you on the TfL network
* A 75% discount on National Rail Season Ticket and interest free loan
* 30 days annual leave plus public and bank holidays
* Private Healthcare discounted scheme (optional)
* Tax-efficient cycle-to-work programme
* Retail, health, leisure and travel offers
* Discounted Eurostar travel
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