Senior Business Analyst
Location: Kidderminster
About the Role:
We're looking for a skilled Business Analyst with Product Owner skills to join our growing team. You'll take charge of collecting data, documenting requirements, and driving process improvements while acting as a product owner for specific features. Collaborating with teams across the business, you'll help deliver software solutions that provide real value to customers.
What You'll Do:
* Act as a Product Owner.
* Lead discovery processes, uncover product improvement opportunities, and propose customer-focused solutions.
* Write and manage user stories, acceptance criteria, and Jira tickets, ensuring alignment with Agile best practices.
* Collaborate with developers, QA teams, and stakeholders to ensure smooth project delivery.
* Manage the strategic roadmap and liaise with internal and external partners.
* Prepare and review test procedures, reports, and user acceptance testing documentation.
* Analyse feedback on delivered features and iterate solutions to meet customer needs.
* Produce reports, dashboards, and data queries to support internal processes.
What We're Looking For:
* Proven experience as a BA or Product Owner
* Strong analytical and problem-solving skills with attention to detail.
* Experience with Agile, Scrum, and relevant tools (e.g., Jira, SQL, MS Excel).
* Excellent communication skills and the ability to work collaboratively with cross-functional teams.
* A natural aptitude for turning data, research, and feedback into actionable solutions.
What We Offer:
* Generous holiday allowance with the option to purchase additional days.
* Hybrid working for a better work-life balance.
* Private healthcare, life assurance, and mental health support.
* Pension scheme
* Fully funded professional development and personal development time each month.
* Fun perks like merch, free snacks, and regular team events.
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